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Google's Biggest Problem, Plural vs Singluar search terms

Plural one word searches are completely different than the Singular

         

RobinL

2:53 am on Jan 6, 2003 (gmt 0)

10+ Year Member



I love Google. First because it's the best search engine and I use it to find my stuff online always. Second because I rank well there and they send me a lot of traffic.

SUMMARY (long message): Except I think Google has one major fault. The differences between Singular and Plural search engine results. They vary so much. The sites are completely different and on a review site where you cover a product, it is rare to use the plural version of the product type, so the review sites (who are the most objective and should rank high) rank terribly for the fairly popular plural version of the search term. However my site, including my competition review sites, have hundreds or thousands of pages that mention the singular version, so I think we count as being Plural, but we never show up in the Plural SERPS. I think Google needs to address this problem and I'm wondering if any one else runs into this problem.

I run a product review site. I rank almost always in the top one or two spot for the search for that product type, singular. However, for the plural version I can't find a single page for my site in the 10 first SERP pages. We have over 130 reviews of this product. So in a sense we are the plural version, it just it grammatically incorrect and makes no sense to use the plural version on our site very often.

In almost any search with the singular version related to this product category we can be found, usually on the first page. We have 1,840 pages in Google and I guarantee you each one mentions the singular version of the product category at least once. With this much content you could say that we have enough to be plural, i.e. there are multiple pages and on-topic quality content for the product name. We (product type)s. So, I think our site should rank in the plural version of the SERP.

Obviously, I care about this issue because it effects my traffic because people to search for the plural version. However, in comparing the SERPs for the singular and plural search NONE of the sites are the same. For the singular, it's very quality results. 8 of the 10 are review / objective web sites that cover this product, and one of those 8 is just a very popular site dedicated to one specific model of this product type. These are objective web sites that are going to give the user quality information (except the guy above me :-) we'll that is partially true because their content you have to pay for, but that's for another post) However, the SERPS for the plural version are terrible.

If I do searches for other products (where the plural and singular don't mean totally different things, like travel and travels are really different - so they wouldn't work), I get the same problem. The same is true for many other products. The SERPS for Palm and Palms vary a ton (maybe a bad example because of Palm reading). Same thing is true for Game and Games.

What I'm basically saying is that I think if a web site has a lot of pages for the singular version of a word, they should rank high for the plural version. Because they are plural of that word because they have many of the singular. I think I could fix the problem by making my content grammatically incorrect and using the plural more often but that just doesn't make sense and seems unethical.

I think Google needs to take a look at this problem in the algorithm and see if anything can be done to fix it.

Also does anyone else see this problem?

Robin

europeforvisitors

3:20 am on Jan 6, 2003 (gmt 0)



I agree that treating singulars and plurals as completely different words is an annoyance, especially since Google ignores the meta keyword tag (where alternative versions could be placed). OTOH, it's no worse than other problems such as the "-ing" suffix or different spellings of the same name (such as "Mistras," "Mystras," "Mystra," and "Mistra," all of which refer to the same Byzantine ruins in Greece).

RobinL

3:36 am on Jan 6, 2003 (gmt 0)

10+ Year Member



I mean for example my product that I cover has a one word name and a two word name but that mean the exact same thing, it's just older people use one version and people who are more aware of the industry use that version. Frankly for keyword searches of 1 million or more I think they need to take the one word term and say, okay what words are exact synonyms of this word. Like for example with car: car, cars, automobile. And those should have the same SERPS or like mixed SERPS or something.

jomaxx

6:13 am on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



But if they merge the singular and plural terms, then there'll be twice as much competition for placement. At worst, I think this is a wash from an SEO perspective. At best, it's an opportunity to get a leg up on the competition.

Also from a searcher's point of view, I would rather control the pluralization myself. Not to mention the fact that the LANGUAGE of the search would then have to be implicitly or explicitly specified.

Beachboy

6:22 am on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Interesting. Ultimately, I think I would prefer Google to not combine singular and plural. Even though it makes twice the work for me, success does come easier this way.

vitaplease

6:26 am on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Good point RobinL,

I am not sure it's Google's biggest problem, but they should offer an option:

[webmasterworld.com...]

Altavista Prisma offers a pre-categorisation, which sometimes offers single and plural versions.

Google should offer this type of a pre-categorisation as an opt in for their SERPs.

rfgdxm1

6:30 am on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>Also from a searcher's point of view, I would rather control the pluralization myself. Not to mention the fact that the LANGUAGE of the search would then have to be implicitly or explicitly specified.

EXCELLENT point! If I enter a single word search into Google, how does Google know that it is an English language search, and I am entering a English language word pluralized with an "s"? I could be using a foreign language word, or perhaps just some acronym that isn't a word at all. By removing the "s", Google could be searching for one thing, while I am searching for something completely different.

Dante_Maure

10:35 am on Jan 6, 2003 (gmt 0)

10+ Year Member



While I can understand your frustration Robin, simply combining the singular and plural versions of all words would have a very negative impact on the overall relevance of Google's SERPs.

There are just too many instances where pluralization completely changes the context and meaning of the search.

Art / Arts
Football / Footballs
Personal / Personals
Classified / Classifieds

Just a few examples to illustrate how singular and plural versions of a word can have dramatically different meanings.

chiyo

10:53 am on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



not to forget

as / ass

(sorry)

xy123

11:45 am on Jan 6, 2003 (gmt 0)

10+ Year Member



Depending on the searchers context there are good reasons why in some cases he might want plurals+singulars merged, in others not.

Likewise folding of spelling variants: eg organisation and organization.

google should consider adding options for these to the search page; by default I think the folding should be ON.

cornwall

12:22 pm on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Google has to draw the line somewhere. There are just too many permutaions as one goes into "lumping" together all variants.

If you conside keyword1 and keyword2 and their plural with an "s", if the users is searching as

keyword1 keyword2
keyword1 keyword2(s)
keyword1(s) keyword2
keyword1(s) keyword2(s)
keyword2 keyword1
keyword2 keyword1(s)
keyword2(s) keyword1
keyword2(s) keyword1(s)

...will all by and large give different results, then if you try with "at" or "in" (the words Google claims to ignore) you get different results again.

Personally I believe we are better off with the present system, and with a bit of knowledge you can tweek your site optimisation to cover the plurals, and as others have said, that gives you an advantage of the guys that don't!

topr8

12:36 pm on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



a favourite for me is:

athletics supporter

work out the different singular/plural combos and they have a wide range of different meanings,

cornwall is bang on and i would add that the missing apostrophe is also in the mix but that the other words in the search phrase give the context.

eg: childrens

is used to mean:
children (plural)
children's
childrens'

in all it gives you an edge if you work your pages to include all the variants, so from a pro point of view it is a good thing.

cornwall

1:48 pm on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



the missing apostrophe

Very true. Ironically I came across an example when checking a site of my own today.

"name-of-town's hotel" gives way different results to "name-of-town hotel"

In the end you have to work out in order what you think people are looking for exactly.

If you are late into a field, you can still get good traffic by covering off the 2 or 3 word searches, that your higher ranked competitors have ignored (usually cos they have never had to target them)

RobinL

2:17 pm on Jan 6, 2003 (gmt 0)

10+ Year Member



I agree, but I think the problem maybe goes wider into Google understanding the language of the searcher better. With SOME terms, like in my case and the ones I mentioned there is very little difference from plural and singular. I just think they should have a filter that says if site a. has 1000 pages mentioning the singular word then their main page can be considered for the pluaral version or something like that. That was one of the points I was trying to make. If a web site has multiple pages that rank well for the singular doesn't that mean that they are relevant and are plural? I mean isn't the definition of plural multiple?

Liane

2:29 pm on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



For this very reason, I selected my company name and URL using the less popular search term (pluralization) of my main keyword and optimized the page for the singular keyword.

Works like a charm! If searching for either (in my region), my site comes up first for both.

I agree that it can be a troublesome problem, but it can be overcome using anchor text in links, reasonable alt tags, headings, on page text, etc.

RobinL

2:31 pm on Jan 6, 2003 (gmt 0)

10+ Year Member



Also when you say it just means more work for me as an SEO. Isn't Google's goal to have the best results regardless of SEO work. I mean if that's true, then I should be able to mirror my site where the PHP scripts replace every occurance of product with products... hey if I can do that I guess it's fine with me.

jomaxx

3:05 pm on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Robin, everybody else here is talking about whether this would produce more accurate search results for users, while you are completely focused on Google doing this so that you personally will get a better ranking for some terms. Why should anyone care about that?

annej

3:15 pm on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I used to wonder about this but after someone pointed out 'athletics supporter' and how the singular changes the search a bit I'm convinced Google is right. :)

I find I do best on 'widgeting'. Since I don't sell 'widgets' but books on the history of 'widgeting' it really does make a difference to optomize for the ing version.

When you think about it 'widget' or 'widgets' implies the product while 'widgeting' implies the making of the product.

Anne

stcrim

3:59 pm on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Every morning I wake thankful for the difference. Once I learn to use singulars and plurals in my copy my traffic soared.

"Would you like a piece of Jelly Bean Cake made with only green Jelly Beans".

-s-

jaeden

4:42 pm on Jan 6, 2003 (gmt 0)

10+ Year Member



You have to be careful though, especially with apostrophes. Not everyone uses them the same. I just noticed our site had keywords New Year's all over it, but not once did we spell it New Years (no apostrophe). Thereby we lost more than half the possible traffic we could have receieved.

RobinL

4:52 pm on Jan 6, 2003 (gmt 0)

10+ Year Member



Yes I am partially talking about how it would increase my traffic, that's what we all want.

However, it is also true that for my search terms and the search terms I listed in the original post and probably for thousands of more search terms. Either the plural or the singular keyword search contains quality web sites which aren't selling you the product you're searching for (i.e. review sites, discussion boards) whereas the other contains a bunch of less useful web sites. So I am concerned about what the user gets, because I believe in my case that what the user gets (even if you take my site out of the rankings) is way better for the singular version than it is for the plural version.

sparrow

4:56 pm on Jan 6, 2003 (gmt 0)

10+ Year Member



I'll bite on this one....
we come up no1 on the singular version our keywords, but end up no 11 on the plural version. Both are in the context and in the text links as well as in the meta tags. The pluralization of our keywords does not change their meaning. I haven't quite fiqured out why?

BigDave

6:00 pm on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



RobinL,

Your argument makes no sense that they count the pages on a subject to make it plural. It would have to be one way or the other. singular == plural, or singular!= plural.

Now if you want singular == plural, do you want the serps to be exacly the same for both? or would you like the SERPs to be better for the sites that got it right?

I would suggest that you try and figure out ways to get those plurals onto the page in ways that don't make you look illiterate. I run a review site and we don't have any problems in this reguard. Like Liane said, there are ways to improve your page without making the changes on the page!

The subdirectories that hold your review pages could have the plural in them www.widgetreview.com/reviews-of-widgets/review.html
gives you both singular and plural of both reviews and widgets. It really doesn't take much creativity to come up with some text that refers to an item in it's plural.

Oh yes, I am very much against your suggestion. I like the fact that I can get a different set of still relevant results, by just changeing one of the words to plural.

Remember, the surfer and Google do not care if they find your site, they just want to find "a relevant site". If you want to be relevant, it is up to you to figure out how to do that.

BigDave

6:07 pm on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'll bite on this one....
we come up no1 on the singular version our keywords, but end up no 11 on the plural version. Both are in the context and in the text links as well as in the meta tags. The pluralization of our keywords does not change their meaning. I haven't quite fiqured out why?

This one is easy. They are different words with different competition.

On my site some people were concerned by the difference between our "reports", and our "reviews" in the serps. All the reports had "reviews" in their title and pathname. But we got way better results when searching on "widget report" than "widget review". The problem was, that we had no competition for the reports, whereas we had a lot for reviews. You just have more competition for the plurals.

jomaxx

6:09 pm on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'd almost like to see Google implement this just to see if Robin's site is still in the top 10 afterwards.

Beachboy

6:36 pm on Jan 6, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Google offers a spelling hint when it suspects a searcher goofed...why not add another hint about the plural or singular version of the search query? "Please be aware that your search for 'Omaha green widgets' will return different results for 'Omaha green widget'. Too see those results, modify your search phrase."