I called the 866 number and after inputting my account number, it hangs up on me! AHHHHHHHHHHH
Holyearth, taking a look into this now.
Just out of curiosity, did you try more than once? If not, I'd give it another try and see if the same thing happens. It could just be a one-off thing, either on your end or our end.
Thanks!
AWA