AdWords won't take our money

Credit card keeps getting declined

[ocmaria]

This past month, the credit card we use for our AdWords account keeps getting declined. (This is for my day job, not the site that's in my profile.)

Card is valid and all the information is accurate. It's a company card that is used for our Commission Junction account, as well as a variety of other business purchases. Google was charging this card before as indicated by our statement records, yet all of a sudden, it just started to decline it.

As far as we know, there are no holds on the card against Google charges. Again, it worked before, so we're not sure why it won't take our money any more.

[eWhisper]

I'd first call you bank and ask if they're declining the charges for some reason.

If this doesn't work - call Google and ask for the error number that's being sent to the card.

I find the most common reason Google declines cards is due to the CVV on AMEXs. For a while (and I've not had to test this recently), Google didn't want the AMEX validation code (which is the 4 digit on the front, not the 3 on the back like other cards). Often putting a card through without that verification caused a card to be properly charged.

[ocmaria]

Thanks ~ one of the gals in the office is looking into it from the CC's side to see if they have any ideas why the charges are being declined.

The card is MC and uses the 3-digit CVV.