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No estimated traffic when set up and no impressions on popular terms

New campaign driving me insane

         

justshelley

1:19 am on Aug 23, 2005 (gmt 0)

10+ Year Member



I've build hundreds of Google AdWords campaigns across many different topics and industries. So I start another brand new one just days after all the "recent changes". Seventeen AdGroups were set up and not ONE showed any estimated traffic for terms that I know are not only valid but popular terms (not anything borderline or controversial either). Yes, I set every AdGroup up "by the book" where almost every term is either in the title or description of the ad. The campaign has been running four days. I have broad, phrase, exact terms - some general and some very specific. So far, the only terms that Google will show are my exact terms. It won't show my phrase or my broad terms. 99% of the clicks are my own (my way of pinching myself to make sure I'm not having a bad nightmare). I have 45 impressions and 11 clicks. I don't have Content on but I do have Search on. I'm not even worried about Search traffic right now...I'd be happy with the Google traffic that I feel is rightfully mine. Is it just me or is anyone else who is setting up new accounts struggling with this insanity?

justshelley

3:17 pm on Aug 23, 2005 (gmt 0)

10+ Year Member



A little over 12 hours since my post and I'm up to 54 impressions (probably because I stopped clicking on my own ads).

In the meantime, most of my other clients with existing Google campaigns are running 25% to 50% over normal spending right now and I can't get a week old campaign to even rack up an impression much less a click. ;(

humblebeginnings

3:34 pm on Aug 23, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



What a mess, feel sorry for you.
But most of us have the same problems right now and about every message in the forum deals with the trouble caused by this brand new OOB (Out Of Business) update big G presented us. Sigh...

patient2all

4:03 am on Aug 24, 2005 (gmt 0)

10+ Year Member



JustShelly,

not anything borderline or controversial either

Remember, it doesn't take much for something to be flagged as "controversial" and require up to a several day wait before it gets reviewed by a human and can show anywhere.

Do your keywords that don't show even vaguely relate to school, kids, war and who knows what else? That will slow you down for a while.

What does the ad diagnostic tool say about these keywords?

patient2all

justshelley

10:24 pm on Aug 25, 2005 (gmt 0)

10+ Year Member



I called my rep yesterday, well actually one of my client's reps...I just couldn't wait any longer for email support to answer (support emailed today with a cookie cutter answer). After talking on the phone and an email from her today...this is what I found.

My account was not under review and was functioning "normally" under the "new system".

They tell me that my words are "too specific" (mostly 3 and 4 word combinations) and that under the new system, they will have to generate enough traffic as an exact match (regardless of whether it is set up as broad or phrase) before they will be let go as phrase or broad. The general words that the rep "suggested" are expensive and don't reach the audience I want to reach. Very discouraging.

I also found out that you better be careful how you add the words into your AdGroups because the ORDER of the words currently determines how Google's system sees it. In other words "widget red" would have to be searched in that order as an EXACT match and then generate enough traffic for it to be turned to broad or phrase match.