I have an Adgroup which has been running for at least 6 months now, recently i changed the match type to Exact Match and All of a sudden the group is reporting that there has been no Impressions and No Clicks? (Been like this for a week now) At first i thought it was a waiting period for acceptance but it never takes this long.
My Ad has stopped showing completely in the results yet all my KW's are marked in Green letters as NORMAL.
At first i thought maybe i had conflicting KW's from another group but.......no.
Anyone else experiencing this before?
This happened to me to and when I enquired about it they told me that because one keyword was disabled the 'kind of' put the account on hold.
After my query they re-enabled the AdGroups.
Hope that this helps
I have an Adgroup which has been running for at least 6 months now, recently i changed the match type to Exact Match and All of a sudden the group is reporting that there has been no Impressions and No Clicks?
Delegate, any number of things could be at work here, so contacting AdWords support is an excellent suggestion. One thing just jumped to mind, though - and although it'll sound silly, it's still worth checking.
I wonder if the ad itself may have been inadvertently deleted, while you were changing your keywords?
It's been known to happen more than once in the past, and for some reason is really hard for advertiser to 'see' if they haven't actually looked at the ad itself in a while.
It's also worth checking that:
* The ad is not disapproved. If it is, then it'll say so just underneath the ad.
* The Max CPC for the Ad Group (or individual keywords) is not higher than the daily budget for the campaign.
AWA
I have contacted the support center already and waiting for a reply. In the mean time i moved the campaign to one of the other 4 accounts i have and still the ads wont show.....Ad is fine with no Notification of disabling it and all the Keywords are marked as normal!
I do bid for the same Keywords on another account but with a different site and company and different Credit Card......could it be that i use the Adwords Managers Client Center for Convenience that Google is linking all the accounts together and only letting One of the Ads from any of the accounts show to avoid Hogging The Ad space?
I hope not! That would mean i gotta stop using The Client Center which saves me a Heinous amount of time!
Thanks