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Website down ads going on and useless

bad day today

         

benevolent001

5:13 am on Dec 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi
today i had bad day our ads were going on the adwords and strangely we had more clicks then usual,but irony was that our website went down so al the bills of adword were useless...
how do i prevent such kind of situation in the future
although i have signed up with couple of websites to monitor websites and they sent email but i was busy to check it.

have any one of you mirror websites placed on the internet?
Can you tell me how can i do that and is this possible

cyhcto

7:33 am on Dec 17, 2004 (gmt 0)

10+ Year Member



I'm sorry to hear that, indeed it is unfortunate.

The best solution I know of is to use "multi-homed" DNS. This depends on having your site actively hosted on multiple physical servers - usually from different companies. When all sites are working perfectly, this has the effect of being a "poor man's" load balancing technique. Multi-homing DNS servers will actually check the availability of an IP before serving it up in response to a query, and some (like BIND) can be configured to remove a specific IP from the list if it fails to respond enough times.

Another option, if this downtime was not related to your actions, is to consider finding a more "high availability" host. This normally involves co-location - I have servers that are in bomb-proof buildings backed up by diesel generators and holding enough food, water, and oxygen in reserve. Rackshack is known for offering incredibly high quality colocation services, look in to them if you're interested.

BTW, I chose my colo provider not because I expect a massive influx of traffic during a post-nuclear winter, but because their bandwidth was actually the most affordable, when purchased in quantity ;)

benevolent001

7:51 am on Dec 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



which one of these two methods is cheapest to implement
i have no idea what you are saying in the first one can you please give some more information on this

my hosting company says server was hacked so its down still no information when it will be up,i had paid them already for the august 2005 and thinking of buying some more space somewhere else if your first method is cheap to implement
I think multihomed servers are for windows environment i have linux hosting presently ...?

i am not big website owner just 50 visitors per day is about my traffic and i am happy with this as i have no time to share more traffic with heavy load of my studies in parallel

shri

9:29 am on Dec 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Google and Overture need to add auto disable options, or someone needs to write an extension to one of the numerous add on / management scripts.

1) Poll the targets in your advert every 30 minutes or configurable time.
2) If the target is down, proactively disable the campaign.

Tropical Island

11:06 am on Dec 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



One of our sites went down for more than 13 hours because of a server breakdown at one of the largest hosting comnpanies. Our AdWords just kept running of course. It wasn't that big a deal in dollar terms from the cost of the ads however you never know what customer clicked on your ad and found "This site is temporarily unavailable".

I know this is off topic but I also just received the billing for the next two years and found that they have pre-billed our credit cards for two sites charging us a rate that was in effect from 1999.

Under current market conditions Linux hosted sites are about half the cost monthly these days and from the prices posted on their site. When I called them they insisted that I was obligated to pay the higher price becuse I signed up for this in 1999 - we renew every 2 years. This comapny is a major player in hosting.

I might add that they never advised us about the pending renewals and it was left that my sales rep would call me - that was 2 days ago & nothing. I will call them again later today.

Sorry to vent here.

benevolent001

12:11 pm on Dec 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



hmm can someone show possible solutions to avoid situations like this

or just change the host is only one..i guess this cant be as no host has 100% uptime

benevolent001

12:52 pm on Dec 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



untill you guys suggest me some good solution
i have to place outlook express account and that checks email after every 30 minutes from the monitoring service and generates sound on getting email and some one from our house pauses our adwords

srtange but i have to save....money especially when each click is costing $1-$2
please suggest some measures...

eWhisper

1:52 pm on Dec 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Google and Overture need to add auto disable options, or someone needs to write an extension to one of the numerous add on / management scripts.

An auto disable should only be done manually. Many times Google & Overture have disapproved ads because the system didn't find the webpage in question, even though it was up and had been running without question.

If there was 'auto-disabling' of accounts when they thought the account was down, the next threads we'll see are, "My account was disabled, even though my site was up all day."

shri

10:00 am on Dec 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>> My account was disabled, even though my site was up all day

Well, it can be fine tuned to disable campaigns, never accounts, if the target URLs are down.

Add a check to see if the site is back up in 30 minutes, if it is, restart.

A number of site checking tools allow you to poll a number of URLs from different continents (cool.. you can now change your regional targetting if the site is not available through the london sitecheck).

Just throwing in an idea... I'm sure someone can make money of this.

veroxii

11:28 am on Dec 20, 2004 (gmt 0)

10+ Year Member



Just doing a quick google on "server monitor sms" reveals that there are numerous solutions out there that will monitor your website continuously.

And they can notify you in a variety of ways. Sending you an sms text message to your cellphone. Give you a page on a pager. Send you an email. Or even have an operator call you.

Depends on how important it is to you, and how much you're willing to pay.

-V