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And down it goes

We apologise for the inconvenience...

         

jarboy

12:00 pm on Dec 15, 2004 (gmt 0)

10+ Year Member



I'm now getting this when I try to log into any campaign

"We apologise for the inconvenience, but we are unable to process your request at this time. Our engineers have been notified of this problem and will work to resolve it. Please note that using your browser's back button in AdWords can increase the likelihood of errors. If you think this was the cause of your error, please try again without using the back button. "

Using another computer doesn't help. Anyone else getting this?

Robsp

12:13 pm on Dec 15, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Yes,

Just try another country like adwords.google.uk.co or adwords.google.nl

and you will get in just fine.

AdWordsAdvisor

5:01 pm on Dec 15, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Jarboy, I think there is a pretty good chance that if you clear your cache and cookies, then re-boot, and login from adwords.goggle.com (instead of a bookmarked page), you will get in just fine.

A good place to start, anyway.

eWhisper provided some excellent advice on clearing cache and cookies a while ago. I'll see if I can find it...

AWA

AdWordsAdvisor

5:04 pm on Dec 15, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Cool.

I found ewhisper's post on my first try, which I'm quoting from this thread:

[webmasterworld.com...]

This post gives some details about clearing your cache/cookies. [webmasterworld.com...] #4

When you clear your cache/cookie in windows, don't do it from the browser. Shut your browsers down, goto control panel, internet options and do it from there.

Also, don't just click on 'delete files' and shut the windows. Make sure you view the files/objects to make sure they were actually deleted. Sometimes you just need togo into the temp windows, select all, and then delete everything manually.

The above two solutions usually solves about 98% of all connection errors.

Hope your not part of the other 2%, as it's usually a computer/connection issue and not an AdWords issue.

AZEvil

6:10 pm on Dec 15, 2004 (gmt 0)

10+ Year Member



login from adwords.goggle.com

Did AdWordsAdvisor just spell Google wrong? Isn't that grounds for dismissal ;)

AdWordsAdvisor

6:17 pm on Dec 15, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Did AdWordsAdvisor just spell Google wrong? Isn't that grounds for dismissal ;)

BUSTED!*

Oh my. Let's just keep that to ourselves, shall we?

Hey. I'll take my medicine, and not even edit it. ;)

True story: After I was hired, I happened to re-read my cover letter - and found that I had, in one case, spelled Google as Goggle! This gives me hope that I will not now be dismissed...

AWA

* I'm sure everyone around me wonders why I just shouted with laughter for a brief few seconds. Good catch, AZEvil!