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QS 10 keywords not triggering impressions

Is this an error

     
10:31 pm on Jan 27, 2010 (gmt 0)

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10+ Year Member

joined:Dec 25, 2003
posts:20
votes: 0


I have two popular key phrases both QS 10 that adverage pos. 2 - 5 for years that have stopped showing. On the QS button hover receiving the "new kewyword" message:
[The keyword phrase doesn't currently trigger any of your ads.
There are several possible reasons your ad isn't showing for this keyword, including:
You just added the keyword to your campaign. You may experience a short wait as your keyword goes through the review process.
Our system is experiencing a delay]

On the ad diagnostic tool says the ad IS showing for the proper adgroup. Have tried pausing and re-starting keyphrase as well as raising and lowering bid with no results.

I hate to delete a long time QS 10 keyword only to restart the QS process again. is it worth contacting google? This has been going on for 48 hours now...

12:21 am on Jan 28, 2010 (gmt 0)

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joined:Jan 5, 2006
posts:2095
votes: 2


I would contact google about it, they might have it off and they might be reviewing it, but it never hurts to ask.