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No Impressions Content Network

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FBdrifter

6:48 am on Jan 1, 2010 (gmt 0)

10+ Year Member



Hello,

Has anyone ever seen your content network traffic dribble then stop? QS all 10's and 7's and getting traffic fine on search.

FBdrifter

AWbiz

5:37 am on Jan 8, 2010 (gmt 0)

10+ Year Member



Yes, this happens to me constantly. Either the content network is broken in some way or the slow down is caused by some bit of information they are not telling us.

Just reupload your adgroups and traffic will return to normal. I pretty much have to reupload my adgroups everyday since impressions stop at midnight. It is some kind of automated process but I haven't figured out why it is doing it.

briggidere

5:53 am on Jan 8, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Have you got separate search and content campaigns running?

I have seen some content CPC's much higher than search due to better results. This means some people running search and content in the same campaign with the same bids can get pushed off the top 4 content ads, if competitors are setting higher content bids.

LucidSW

2:05 pm on Jan 8, 2010 (gmt 0)

10+ Year Member



> Just reupload your adgroups and traffic will return to normal.

You do this every day?!

Here's what I think is happening on the content network. You create a new campaign and to figure out your ad's quality as fast as possible, the system gives you more impressions than you might normally get in the first day. Once it has the information it needs, your ads fall into regular serving as determined by your quality.

Now if you upload every day, you are essentially starting fresh. But that does not fix the underlying problem which seems to me that your quality is poor (poor CTR on the content network compared to competitors).

You should run search and content campaigns separately. QS is only for the search network and has no meaning for the CN.

AWbiz

3:45 pm on Jan 8, 2010 (gmt 0)

10+ Year Member



Thanks for the reply Lucid.

Let me explain my experiences a little further and tell me what you think.

Two months ago I started a content network campaign (separate from my search campaign). Impressions were 80k+ a day with ctr at about 1.5% average. Two weeks after the campaign began impressions suddenly dropped to less than 1k a day. It then slowly decreased to 0 after another few days. Raising bids to crazy levels didn't help. I discovered that if I just create new adgroups that I can get impressions and clicks from those two sites flowing again. Unfortunately this lasts until midnight eastern when impressions fall again.

I thought it could be ctr related so I did a little experiment. I narrowed down my campaign to just one site that was giving a large number of my impressions and conversions. This site is dedicated to the problem my service helps people with (100% relavant). This site has one advertiser (other than me) who is taking most of the ad space. For a couple of days I ran direct copies of his image ads thinking perhaps he just has a much highter ctr. The ctr for these ads averaged 2.5%. My ads average 3-5% ctr !

It must be a quality score issue but why does the same site and landing page gets 7's & 10's on search (and has for 3 years)? Why am I having trouble when similar sites with less relevant landing pages get more impressions?

Any idea what the content network algorithm is looking for?

netmeg

3:53 pm on Jan 8, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Search quality score and Content quality score are not the same. I suspect it's a landing page issue.

AWbiz

8:01 pm on Jan 8, 2010 (gmt 0)

10+ Year Member



Any idea what is different between search and content LP quality scores? I can't understand what is low quality about my site.

LucidSW

8:01 pm on Jan 8, 2010 (gmt 0)

10+ Year Member



Unless I took a look myself, I'm not ready yet to agree with Netmeg although she could be right. I will say I'm impressed with your CTRs on the content network. Sounds like you are doing things right.

But your experiment, if I understood correctly, seems to be the proof to me. Your competitor has a higher CTR. Not clear if you ran only text ads before this test or if you also had image ads. Either way, you have to become better. Doing so by copying their ad exactly is not the way I would do it.

AWbiz

8:03 pm on Jan 8, 2010 (gmt 0)

10+ Year Member



Lucid,

My competitor's ads had the 2.5% ctr. The ads I created averaged between 3-5% ctr. These were highly targeted image ads customized for the site they were displayed on.

FBdrifter

2:37 pm on Jan 9, 2010 (gmt 0)

10+ Year Member



Hey all thanks for the replies.

I have had the exact same issue right to the T as AWbiz.

I actually talked to AdWords and their reply was something to the effect of:

"Due to multiple complaints from our users and publishers, we've limited the appearance of certain categories of ads on our content network, which may have affected your number of impressions. This includes (but is not limited to) low-quality affiliate advertisements and other business models that we have received multiple complaints about"

I advertise my own product and it is downloadable. It' legitimate, we have an office, phone number, you name it.

I also see competitors and even affiliates taking up spots regularly for keywords I am bidding on.

My CTR are astounding, very similar to AWbiz... some image ads are getting nearly 10% CTR.

Search is 7 and 10's.

Frustrating.

FBdrifter

2:39 pm on Jan 9, 2010 (gmt 0)

10+ Year Member



Just curious AWbiz... how much content do you have on your site ie; 10 pages, 50 pages, 3 pages?

AWbiz

4:28 pm on Jan 9, 2010 (gmt 0)

10+ Year Member



FBdrifter,

I have 100+ pages. AW support isn't going to give you much insight. They don't know anymore than we do about the inner workings of adwords.

If this really is some kind of quality issue why can't they just tell us in the UI? They do it for search. Why the big secret?

FBdrifter

5:08 pm on Jan 9, 2010 (gmt 0)

10+ Year Member



AWbiz,

Funny you're having the same issues... i'm beginning to think maybe my account has been hit with a poor quality score.

I agree, the content network is like flying in the blind.

I've tried almost anything you can think of and still no go.

New domains get traffic a day or two, then start dribbling, then down to like 2 impressions every 10 minutes, then, like you, after midnight sometime... 0

I used to ad a new ad and it would work occasionally... then I added a new adgroup it would work.

Now it seems worse...

FBdrifter

12:13 am on Jan 15, 2010 (gmt 0)

10+ Year Member



AWbiz,

Have you heard anything else on this situation? I actually got a reply from adwords support that my account is fine, and they are looking into it.

Thanks

AWbiz

6:01 pm on Jan 15, 2010 (gmt 0)

10+ Year Member



No, i've been trying everything I can think of. Right now I'm preparing a new site to see if that will help.

I've been reading as much as I can on this issue and it seems it might really be a landing page quality issue. My site has enjoyed a 7-10 QS on search for 3 years so I really don't understand what could be wrong. I guess I'll see if this new site + domain helps.

Please post back if you hear anything from adwords support. I'll keep you posted if I discover anything new.

FBdrifter

7:33 pm on Jan 15, 2010 (gmt 0)

10+ Year Member



AWbiz,

They just told me it is not my account, and no account-wide issues and to not touch the campaign for a day while they figure out why it is doing it... maybe a good sign?

AWbiz

7:52 pm on Jan 15, 2010 (gmt 0)

10+ Year Member



Very interesting...I hope they are able to fix this.

FBdrifter

1:10 am on Jan 16, 2010 (gmt 0)

10+ Year Member



AWbiz,

New domains have not helped me in the past. Curious to hear if it works for you.. please keep me posted.

FBdrifter

4:15 pm on Jan 24, 2010 (gmt 0)

10+ Year Member



AWbiz - I got traffic back for a day... I added a new adgroup and the problem started again.

I got an email from support saying they noticed increased traffic and felt they didn't need to pursue it any further...

Very frustrating... how are you making out? If you want to PM me and messenger addresses I'd love to communicate with you regularly.

trinorthlighting

10:58 pm on Jan 31, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It is possible that the adsense publishers in your niche are actually blocking your advertisements.

FBdrifter

11:22 pm on Jan 31, 2010 (gmt 0)

10+ Year Member



I thought about that however if that were the case, it would have to be nearly every one at midnight every day.. and each domain had great landing pages and not scammy, but completely transparent.. plus had similar products as everyone else... and no I'm not an affiliate.