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The ad says we offer free shipping at $75 but the required order value is actually $100. This has led to some complaints of false advertising even though it is not our ad.
How can I find out who is bidding and can I get Google to stop the misleading ad?
I'm relatively new to adwords so hopefully this isn't a totally lame question.
Never had this problem but I think it is a ToS breach. I would suggest contacting Google using the link at the bottom of the Adwords home page.
Get the full url of the link, as that will contain the advertisers Google id number, and include it in your message to Google.
They won't tell you who it is but I hope they would suspend the ad and possibly the advertiser.
I tried searching the affiliate site for 3Dx9UhajBkJLA but didn't get any results. Am I looking at the correct code for the id?
[edited by: buckworks at 11:46 pm (utc) on Oct. 6, 2009]
[edit reason] No URLs please; see TOS [/edit]
And if it is indeed an affiliate then you must have a way to track this somewhere on your site or back end. For example on the order page or a cookie that will be set on your computer.