Account has been cancelled?

uhhh what?

[tonynoriega]

i set up my GAdwords account several months ago... got some keywords in there, did some analysis, but never put money into the account as the budget was pending...

today i come back and my account has been cancelled?

whats up with that?

what do i do?

[LucidSW]

There has to be a reason, usually you did something that goes against the terms of service.

[buckworks]

never put money into the account

Does that mean you never completed payment for the initial setup fee?

[tonynoriega]

AHHHHHHHHHHHHH CRAP.... i just went into the billing preferences, and there is an old credit card from wayyyyyy back when i used this account for another company....

DECLINED!

can i put in a new Credit Card and get re-instated?

[LucidSW]

> can i put in a new Credit Card and get re-instated?

That should not be a problem.

[mack]

can i put in a new Credit Card and get re-instated?

Contact support to make sure this was the only reason the account was closed. If there are other reasons, they may want you to open a new account.

Mack.

[tonynoriega]

i contacted suppport, and actually got a reply!

there is an old balance from 2008. which i was unaware of becuase it was an old client from when i was doing contract work.

they said if i was willing to pay the balance i should be ok.