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Webmaster Tools wont load !

     
6:52 pm on Jul 22, 2009 (gmt 0)

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Hi Guys,

Not sure where to post this, but here goes.
For the last two days I have not been able to get into my Google Webmaster Tools using my Firefox 3.5 browser.

It comes up with the following Firefox error message..

The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
* This problem can sometimes be caused by disabling or refusing to accept cookies.

I have not made any changes to my set up.

I can get into my Adwords.

Any suggestions ?

7:21 pm on July 22, 2009 (gmt 0)

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WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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You should probably go into the Google Search forum and ask there.

[webmasterworld.com...]

I'd also try another browser. 3.5 has issues.

7:47 pm on July 22, 2009 (gmt 0)

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Ok, I saw a post from the Google WMC account on twitter - apparently you're not the only one having the problem, they suggest you clear your cookies.
7:49 pm on July 22, 2009 (gmt 0)

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WebmasterWorld Senior Member g1smd is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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I saw that message too.
8:14 pm on July 22, 2009 (gmt 0)

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I don't want to clear my Cookies - that means I will have to re-load all of my forum passwords etc !

NetMeg

I Took your advice and tired another browser I have IE6. And it worked all OK. So it must be a Firefox 3.5 thing and I only upgraded to it a week or so ago.

2:38 pm on July 23, 2009 (gmt 0)

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It's not just Firefox - I'm having the same issue with Chrome.
2:53 pm on July 23, 2009 (gmt 0)

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WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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Well unfortunately, all Google will tell you is to unload your cookies and/or cache - that's always the first answer. I don't like it either. But I got nothing else.
7:03 pm on July 23, 2009 (gmt 0)

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You don't have to dump all of your cookies. Here's what you can do in FF.

1) get to the error page.
2) go to page info (tools menu, or right-click menu, or CTRL/CMD+I), and choose the security tab.
3) view cookies.
4) select the google pages, remove those cookies.

That worked for me.

7:24 pm on July 23, 2009 (gmt 0)

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1) get to the error page.
2) go to page info (tools menu, or right-click menu, or CTRL/CMD+I), and choose the security tab.
3) view cookies.
4) select the google pages, remove those cookies.

Great jd-fp!
That worked perfectly, thanks a lot. I did not want to clear all of my other cookies, as its a pain loading up passwords again.