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1) It is very slow to load & slow to do anything;
2) Page size is too wide and requires me to scroll left & right despite the fact that I have a reasonably large monitor with 1280 X 1024 res. I dread to try it on the sony Vaio or IPhone that I also use;
3) It is not intuitive and in particular I miss being to easily (AND QUICKLY ) drill down from account, to campaign to adword group.
4) In layout terms, I use Internet Explorer and I found many of the "panels" on the page overlapping or squashing into each other.
5) In overall terms it is trying to do too much.
Please do not fully introduce this until it is very much improved.
Here is documentation about the application shortcut feature:
My favorite feature of the new UI is the tabbed browsing above the graph that allows you to look at all of the ad groups, settings, ads, or keywords at whatever level you're on. I really like being able to edit all of the ads in one campaign without going through each ad group. Or being able to look at all of the keywords in my entire account. The new UI is just so much more powerful and useful, in my opinion.
The newest version of Chrome has fixed many; but not all of the errors.
I've found that FF3 shows the least amount of errors.
Sorry, digressed a bit there - I'm actually loving the new UI, the only problem is the speed...
Furthermore, i created a new account for a client several days ago, and they automatically default users into the new UI and i have no way to swtich back to the old UI.
I'm 1600 x 1200 in Firefox...
is Google listening........?
If I want to use the editor tool, I will use the editor tool. If I want to use the online tool, I go there because it is a different experience - and by being different it allows me to catch mistakes not seen in the editor by either myself or my agency.
[...] is Google listening........?
Indeed we are, JRnnow.
Quoting myself from earlier in this thread:
Starting this week, I've decided to include a special section in the Advertiser Feedback Report (which I send out each week) devoted entirely the new Adwords UI.
I'll happily pass along your comments (verbatim) regarding the new UI, whether they are positive, negative or neutral.
Seperately, I've sent links to this and other threads (not to mention threads from other forums) to the teams most involved with the new UI.
I received an email this morning from one such collegue thanking me for sending so much feedback - and also saying that the negative stuff was especially useful.
So, in short, yes, we are listeing. :)
If I hover over something that causes a popup (say quality score); you can't click on anything in that popup as the popup goes away before you can move your mouse over it.
The problem of sideways scrolling is simply down to the number of columns of data on the page. I dont need or want to see all of them all the time.
Would it be possible to "hide" some of the columns. This would eliminate the scrolling but leave the functionality for those who want it?
Keep in mind you can also Zoom Out (Ctrl and -) to zoom in (ctrl and +). If your mouse has a scroll wheel you can also hold down control and scroll backwards or forward. The text becomes quite small but it can be useful in certain situations.
I have removed a few of the columns and I have even tried the "Zoom Out" but the column width and page width seems still to expand as if the page width was fixed at 120% of screen. I still have to do the right - left scroll thing.
Maybe I'm doing something stupid but for the life of me I cant figure out what it is.
BTW, this is happening both in IE and Chrome.
I still have the same problem on some campaigns. I think in some cases it's just unavoidable in the new interface.
Yes, it may have more features than the current (should I say old?), but this doesn't mean anything if I can't find them easily.
I have been using Adwords since 2002 and the improvements of the past were usually invisible. You didn't have to spend so much time to learn the new functions.
Amazon changes so many things on the home page. You don't even notice them. That's improvement. Change the entire interface and tell your customers that they have 30 days to learn how to work with it. This is not improvement.
I believe Google is making a terrible mistake this time.
i often grab long lists or keywords (some with keyword bids and keyword urls) and paste them into the edit keywords box, replacing the old ones. so my offline systems, like inventory management, can quickly generate these lists for me and i can enter them in seconds... does the new interface have the very useful "edit keywords" box where i can paste long lists right into adwords?
in the new interface, it looks like i have to select all the keywords first, then click the (no longer grayed out) edit button... but then this warning comes up that says...
You can edit these keywords.
Your changes to keyword text or match type will replace existing keywords. Statistics will reset to zero for the new keywords. Statistics for the old keyword will be moved into the "Deleted keywords" row. Changes to status, bid, or destination Url will not affect stats.
I stop here, wondering why I'm being warned...
And I count at least two extra clicks here, selecting the keywords and the warning dialog box, that i didn't have in the old interface...
I think I'm becoming an old dog... changes getting harder... large changes for no apparent quantum gain also seem like real time wasters to me... all this ajax stuff, where a piece of the page loads without the entire page reloading, also seems to actually be slower than just reloading the page to me... when i get really old, i'm gonna be tough to deal with. call me Grumpy... someday, it'll be Grumpy Grandpa.
The revolt has begun.
I have noticed that they have put up a useful alert pointing out that it does not work so well with older browsers and I have treated myself to a browser upgrade for IE & Firefox as well as Chrome. It is better with the newer versions of browser but I still think that they need to make it more compatible with older browsers as many people wont automatically upgrade.
I particularly like the fact that I can look at the performance of individual ads / adgroups without having to go down thru the different campaigns to get to them.
Webstercat, the Quality Score is there and is visible at the furthest column to the right when you are looking at the "Keywords" tab. You probabably did not see it because you have to horizontal scroll to get at it !
The horizontal scrolling is still the most annoying feature and it cannot be too difficult to eliminate !
The second most annoying feature for me that the columns that I select to hide (thanks Patrick - click on "Filter and Views" and then "Customize Columns."), these re-appear every time I come back to use it again after being logged out.
I think that the wrinkles are being ironed out pretty quickly but dont get rid of the old UI just yet.
AWA, perhaps that would be a suggestion you could pass on: Remove that column when ads aren't running on the content network.
they'll fix that width thing soon, i hope. it seems to auto-adjust the column widths fine until you customize columns and then it's as wide as a barn.
personally, i think the ads and keywords tabs will confuse newer folks... when you drill down through ad groups to get to either, it gets cemented into your subconscious that the structure works that way... having a tab to view all keywords or all ads seems to invite confusion to me. but i guess the counter argument has merit too - faster access to more bulk data is now there.
anyhow, i think my gripes are mainly unmerited resitance to change. the same data is all there, more features and customization are more easily accessed in the new system. i'll be super fine with the new. but i don't the benefit for my assumed goal of making it easier for more folks. i think you'll need better structural grounding and discipline to work in a more open and flexible environment. perhaps they'll layer in some tools for newer folks as this rolls out - like i think i've heard from ewhisper and netmeg, i think some folks would benefit from more than just starter versus full edition... they could more easily make this platform into one with learning milestones, in my opinion.
anyhow, column manipulation is cool, but they gotta fix the width thing soon!
This is a critical showstopper for me, because I often access AdWords while I'm away from my desk.
Even if the pages did load on the iPhone, it would be a terribly slow experience. That's not a showstopper per se, but it's still a major nuisance.
[edited by: Rehan at 3:26 am (utc) on May 19, 2009]
I'll continue to do this, weekly, in the Advertiser Feedback Report that I send each Thursday evening. So please know the right people are hearing it.
I'm at campaign level, looking through my ad groups.
I choose one I want to examine, go to the ad group level. Look at the ads.
Now I want to go back one level to look at the ad groups again. I can't. When I go up it stays in the "Ads" tab and shows all the ads in the whole campaign. I have to click again to see all the ad groups. Might seem like nothing, but with the slow loading the seconds add up.
2. Please please get it working on iPhones!
...And while I'm sharing, Please add the "<Prev ## of ## ad groups Next>" links into the new UI. I use those all the time in the "old" UI and since you're truncating the left nav bar to 200 ad groups, having a Prev/Next" link at the top right of the page to navigate to the next ad group in the list would be very helpful.