Welcome to WebmasterWorld Guest from 100.26.182.28

Forum Moderators: buckworks & eWhisper & skibum

Message Too Old, No Replies

Ad disapproved. Reason - Copyright

     
1:52 pm on Mar 17, 2009 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:June 27, 2003
posts:835
votes: 0


Has anyone had this before? I'm trying to understand why it's been disapproved. It's isn't anything to do with brand names but:

"Do not promote copyrighted content without permission."

the ad in question promotes membership to a download based site, the same site promoted in 300 other ads for the last 5 years. There is nothing at all special about this ad that makes it stand out from every other ad. I can only assume someone's hit the wrong button. :)

2:02 pm on Mar 17, 2009 (gmt 0)

Preferred Member

10+ Year Member

joined:Oct 29, 2007
posts:457
votes: 0


It happens from time to time. You should be able to submit a reconsideration request right there in the interface or in Adwords Editor.
2:05 pm on Mar 17, 2009 (gmt 0)

Senior Member from US 

WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Mar 30, 2005
posts:13012
votes: 222


Much of it is automated, and I frequently trip some flag where I have to request a reconsideration, and it always goes through. It's a nuisance, but it's quicker to just realize it happens, and put in your request and move on.
2:10 pm on Mar 17, 2009 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:June 27, 2003
posts:835
votes: 0


OK, that's what I thought must have happened. Cheers.
2:20 pm on Mar 17, 2009 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:June 27, 2003
posts:835
votes: 0


Actually, I can't see how to resubmit with having to edit. Is it possible? I don't want to have to alter the ad as I'm happy with how it is.
4:00 pm on Mar 17, 2009 (gmt 0)

Senior Member from US 

WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Mar 30, 2005
posts:13012
votes: 222


Are you using the editor or online? If you don't have the link to request a reconsideration, then I'd probably try to engage support in a chat session.

If it's some kind of term that you use often or plan to use often, you can ask them to somehow flag your account to pre-approve the term. I have a client who isn't related to gambling at all but does use a lot of terms that are also used in gambling, and I had to go through and get them all approved one by one, but a rep told me they could approve the account for these terms and now it almost never kicks anything back when I use 'em.

4:17 pm on Mar 17, 2009 (gmt 0)

Senior Member

WebmasterWorld Senior Member adwordsadvisor is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:July 9, 2003
posts:4799
votes: 0


Actually, I can't see how to resubmit with having to edit. Is it possible? I don't want to have to alter the ad as I'm happy with how it is.

[...] If you don't have the link to request a reconsideration, then I'd probably try to engage support in a chat session. [...]

I hope this page from the AdWords Help Center will be of use:

Can I request an exception to a policy?
[adwords.google.com...]

Excerpting the first paragraph from that page, which on the page itself is then followed by specific instructions:

If your ad is flagged for a policy violation that you donít think is applicable to your ad or product, you can submit a policy exception request. You can do this either while modifying your ad text (for text-based ads, such as text ads and mobile text ads) and keywords, or after an ad has been disapproved. [...]

Best,

AWA

5:32 pm on Mar 17, 2009 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:June 27, 2003
posts:835
votes: 0


Thanks AWA, but when I resubmit the ad, it goes through to the listing of my ad creatives and I still have the pink box at the top telling me I have one disapproved ad. I don't get the chance either pre- or post-edit to "Request exception" as the help page details.

I got in touch with support recently, so I hope they'll help to clear it up.

5:53 am on Mar 18, 2009 (gmt 0)

Junior Member

10+ Year Member

joined:May 27, 2006
posts:128
votes: 0


A rep told me to just edit the ad & save, then re-edit it back to the original to trip the update flag.

BTW, I ran into the copyright/trademark problem one time when I was setting up some ads for a client because they didn't want to wait for a long SEO process to bring them up in the SERPs.

The clients lawyers didn't like the wording in the google permission form. It apparently grants G way too much.

2:31 am on Mar 19, 2009 (gmt 0)

Full Member

10+ Year Member

joined:Dec 15, 2005
posts: 294
votes: 0


Thanks AWA, but when I resubmit the ad, it goes through to the listing of my ad creatives and I still have the pink box at the top telling me I have one disapproved ad. I don't get the chance either pre- or post-edit to "Request exception" as the help page details.

I believe that's got to be something in your browser settings that prevents the "Request exception".

On my old PC I never got the opportunity to request an exception either. I just tested a clearly trademarked term using the Adwords interface on my new PC and saw the "Request exception" setting for the first time.

Israel

6:52 pm on Mar 19, 2009 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:June 27, 2003
posts:835
votes: 0


support got back to me and the disallowed ads were all allowed through so I think there was a bug for the copyright disapproval and the capitalization issues were just auto-flagged, but both went through after a human review. So all's well that ends well.
 

Join The Conversation

Moderators and Top Contributors

Hot Threads This Week

Featured Threads

Free SEO Tools

Hire Expert Members