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Add placements not working?

Google bugs

         

Seb7

12:31 am on Mar 12, 2009 (gmt 0)

10+ Year Member



I've been trying to 'Add placements' for the last 20mins, but Google seems not to respond to this to function. Page always hangs only when I go to use this.

Whats going on AWA?

anallawalla

1:38 am on Mar 12, 2009 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Placement still not working, but you can click another tab to escape the hang. At least that works for me. Have you tried reporting to adwordssupport?

Seb7

10:19 am on Mar 12, 2009 (gmt 0)

10+ Year Member



10hrs later. Still a problem. I prefer not to communicate with adwordssupport as trying to explain things to these people have always just got me more frustrated.

netmeg

2:18 pm on Mar 12, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Then unfortunately you're probably not going to get a solution until or unless someone else has the problem and reports it.

AdWordsAdvisor

6:00 pm on Mar 12, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I have not been hearing about this, Seb7, except for here on WebmasterWorld - but I will start asking around and post again when I have learned more.

I do agree with anallawalla and netmeg, by the way, that reporting such things to AdWords support is a good idea.

This is true especially when an issue is being seen by a small number of advertisers. Having an actual account to look into (as the support folks can do) can be invaluable in terms of understanding what is going on, pinpointing the issue, and then resolving it.

Just my $0.02.

Back when I know more.

AWA

AdWordsAdvisor

7:53 pm on Mar 12, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



OK - a little research tells me that this is a known issue that is being experienced by at least a small number of advertisers. Sorry you are among that number Seb7 and anallawalla.

I don't have any solid information on when it will be resolved, unfortunately, and would prefer not to guess - since I do so hate to be wrong in front of the whole world.

I will post again if I have an news about time-to-resolution - though my hope is it'll start working for you before I find out. ;)

AWA

Seb7

7:27 pm on Mar 17, 2009 (gmt 0)

10+ Year Member



Its now working

AdWordsAdvisor

12:01 am on Mar 20, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Excellent! Thanks for the update. ;)

AWA