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Keywords Disappeared from my AdWords Editor

They're still in the online console though

         

netmeg

9:03 pm on Jul 23, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I have this weird situation where all the keywords for a particular ad group don't show up in my AdWords Editor 6.01 (or whatever the current version is)

They're definitely there in my account - I can log in to the console and see them. Some are below the minimum cpc, so they're inactive, but there are plenty of actives as well.

But in my AE, there show *no* keywords for that group. It's not a filter thing, because I'm not running any filter - the view is set to 'all'. Moreover, when I run an export of that campaign from AE, they're still not there in the export file.

I didn't accidentally delete them; if I had, when I posted the updates that would have wiped them out of the online console. But it didn't - they're still there online.

But I got no keywords! Anyone else see something like this? I sent a copy of my archive file to support.

PPC Consultant

9:55 pm on Jul 25, 2008 (gmt 0)

10+ Year Member



really weird. try re downloading the account... It really sounds like a filter issue. You sure you have the right campaign selected on top left and have view all selected?