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I recently setup an Adwords for one of my clients.
I did everything correctly, as near as I can tell.
I got the impression that as soon as my client's credit card
cleared; and the initial setup was complete, that my client would be able to see his Adwords displayed if he plugged in the search keywords.
It's been two days, and still no Adwords for my client's business. :(
Does it take a more than a few days? Am I being unreasonable?
Anyone have any suggestions about what could have gone wrong?
Thank you for any help you can give. :)
Scan your CC and blur last 4 or 8 digits; scan both sides of credit card and your ID (driver's license), put "Confirmation for Client ID (#*$!#*$!XX) - put your client id there and scanned credit card (2 sides) and your ID and fax it to Google. If I find the fax number, I will pm you. No point of calling google reps, they're mostly noobs and have no idea of this. Believe me, I tried. I was telling them - give me the freaking fax number and I will send this stuff, but the reply was "Oh, I have to consult with the technical team in California and find out what's happening.." They just won't listen. That's what the procedure with all new accounts is - once you got 50 bucks worth of clicks (approx) they pause the account until they verify your identity and see credit card scans.
This is 200% solution. Usually account gets verified within hours. Good luck.
P.S. (edit) - I was calling them to get the fax number cause I couldn't find it first, but another 15 mins and I found an answer in some google group.
[edited by: Nefig at 2:25 am (utc) on July 3, 2008]
We're not really supposed to hit AWA for individual support - that could practically be a full time job in itself - he's more here to give general information and guidance to the entire forum.
WITH PARTLY BLURRED CREDIT CARD NUMBER
- you WILL NOT FIX YOUR PROBLEM.
You have to verify the credit card/fax them photo id. You can chat with Google reps all you want, and the credit card would show cleared payments, but that is the way to get your account running.
Im managing Adwords for more than 6 years and daily spend is from 6 to 10 thousand. Of our own money - I do not work for someone, I own a business, so I know what Im talking about.
No thanks Nefig. I don't need your kind of help.
Thanks Netmeg, for your input.
FYI.. the Adwords are beginning to show up.
I think optimizing the web site and the Adwords has helped;
which is what I did.
Quite a few very established people from this forum (some of them affiliate network owners) know me in person, so relax.
I understand that you've no idea what's going on and how Adwords works. To be quite honest, I don't know what this verifying process depends on either, we're based in Canada (non-US) and manage over 15 Google accounts, most of them from same credit card, may be that is the reason. First time I had to do this was more than 2 years ago or even before that...
And here's the process: (AdwordsGuy might wanna take a look at this and tell me it's not Google :)
1. Photocopy the front and back of the credit or debit card you used to set up your account. For security purposes, please black out the first 12 digits of your card number, leaving only the last 4 digits visible. 2. Photocopy a government issued photo ID (i.e. driver's license or passport) 3. Fax this information to (650)649-2955, attention 'Account Verification.'
Alternatively, you may scan the photocopy of your card and I.D. and attach it to a direct reply to this email. 4. When contacting us, please be sure to include the Google AdWords Customer ID shown above.
it's posted in Google Groups - Adwords Help, I can pm the URL if anyone wants to see the original post (it was posted on Jan 2007, I guess if it was a scam, Google would remove it, wouldn't they?)
Im glad your ads are running, although it has nothing to do with you optimizing your site. It could only increase the QS and lower your CPC overtime, but not unpause your ads/keywords, this is nonsense :) OF course if the min bids were 12 bucks and your CPC was 2, no wonder they didn't run but I don't think it was the case.
Most americans are so arrogant, it's disgusting, it probably will never change, it can only get worse.