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AdWords down - can't login

     
5:37 pm on May 27, 2008 (gmt 0)

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I can't login to any of my Google AdWords accounts for the last 15 minutes - anyone else experiencing the same problem?
5:41 pm on May 27, 2008 (gmt 0)

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Getting the usual "Our engineers are working on the issue" page.

[edited by: LifeinAsia at 5:41 pm (utc) on May 27, 2008]

5:43 pm on May 27, 2008 (gmt 0)

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I can login, but get this message when I try to do anything:

We apologize for the inconvenience, but we are unable to process your request at this time. Our engineers have been notified of this problem and will work to resolve it. Please note that using your browser's back button in AdWords can increase the likelihood of errors. If you think this was the cause of your error, please try again without using the back button.

5:44 pm on May 27, 2008 (gmt 0)

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Thanks for the confirmation - I'm getting the same message. Wanted to make sure it wasn't just me.
5:49 pm on May 27, 2008 (gmt 0)

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OK - I can get into my AdWords accounts again - thx again.
5:53 pm on May 27, 2008 (gmt 0)

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I'm still getting the same message.
6:17 pm on May 27, 2008 (gmt 0)

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Works for me but its very very slowwwwwwww
6:27 pm on May 27, 2008 (gmt 0)

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Hmmm. I'll check into this, and post again when I know more.

AWA

6:42 pm on May 27, 2008 (gmt 0)

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I first had this problem a few weeks ago. I had a chat with an AdWords CSR, who advised me to clear my cookies and try again....and it worked. I got the login error again this afternoon, and again clearing my browser cookies worked.

You don't have to delete *all* of your cookies...just delete those for google.com.

[edited by: Rehan at 6:43 pm (utc) on May 27, 2008]

11:50 pm on May 27, 2008 (gmt 0)

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Hmmm. I'll check into this, and post again when I know more.

I am going to go out on a limb and say that things should have back to normal for you all for some time now.

(AWA cringes slightly, and waits to hear otherwise...)

AWA

1:36 pm on May 28, 2008 (gmt 0)

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Morning Keyword Reports are unavailable.
1:50 pm on May 28, 2008 (gmt 0)

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Also it is painfully slow this morning loading campaign pages, etc.