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Google Conversion Tracking Expired Certificate

For those of you with Conversion Tracking in your Confirmation Page

     

duckhunter

5:16 pm on Mar 5, 2008 (gmt 0)

10+ Year Member



FYI for those of you using Conversion tracking. The Cert at [googleadservices.com...] is expired as of this morning and throwing an 'Expired Cert Error' on our Confirmation page.

Might want to temporarily disable that <script> section so your customers are not getting Certificate errors when trying to checkout.

nakita_dog

5:38 pm on Mar 5, 2008 (gmt 0)

5+ Year Member



Doesn't that mean that anyone who is using Google's conversion tracking in their shopping cart could potentially lose sales until this issue has been resolved?

duckhunter

5:42 pm on Mar 5, 2008 (gmt 0)

10+ Year Member



Probably depends how you have the code setup but any Certificate Error from a customer's standpoint is bad IMHO.

My code runs and the order goes in before the HTML is rendered so the sale isn't lost, just a bad experience for the customer.

Rehan

5:48 pm on Mar 5, 2008 (gmt 0)

5+ Year Member



I just had a chat with an Adwords rep and asked her to escalate this to the technical team as an urgent issue.

Eurydice

6:06 pm on Mar 5, 2008 (gmt 0)

10+ Year Member



This is pretty funny. GAW earned $20 billion last year, but they haven't paid the $35 to renew their certificate. They could buy a ten-year certificate, but that costs a whopping $125 (let's do a cost/benefit analysis: ten years at $20 billion is $200 billion in revenues versus $125 in costs... hmmm... that's pretty close.)

duckhunter

8:51 pm on Mar 5, 2008 (gmt 0)

10+ Year Member



Well they renewed it. It does, however, expire again next year. Mental note for March 5, 2009

AdWordsAdvisor

1:19 am on Mar 6, 2008 (gmt 0)

WebmasterWorld Senior Member adwordsadvisor is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Well they renewed it. It does, however, expire again next year. Mental note for March 5, 2009

hahah! Now on my calendar. For March 1st, even. ;)

Thanks very much for the heads up - and my apology for not even seeing this thread till now. One of those days.

I just had a chat with an Adwords rep and asked her to escalate this to the technical team as an urgent issue.

Thanks for that, Rehah. :)

I have just IM'd now with those same tech folks and before I could even send my second sentence, they wrote back 'resolved'.

AWA