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Problems linking Adwords and Analytics data

please help

         

HelenDev

10:43 am on Feb 20, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I have been tasked with making the data under Analytics tab in Adwords work properly for us.

The problem was that it was recording clicks and impressions but no visitors. After some reading I discovered that we needed to turn Auto-tagging on to get this data, which I did and this worked.

The problem is that as soon as I did that, it stopped recording the clicks and impressions, so now we have 42 visits for a particular day but no clicks and no impressions! That can't be right.

Can anyone help?

GAnalyticsAdvisor

6:43 pm on Feb 21, 2008 (gmt 0)

10+ Year Member



I have been tasked with making the data under Analytics tab in Adwords work properly for us.

The problem was that it was recording clicks and impressions but no visitors. After some reading I discovered that we needed to turn Auto-tagging on to get this data, which I did and this worked.

The problem is that as soon as I did that, it stopped recording the clicks and impressions, so now we have 42 visits for a particular day but no clicks and no impressions! That can't be right.

Can anyone help?

Hi there HelenDev!

The Auto-Tagging feature in AdWords wouldn't prevent Analytics from recording clicks and impressions; I suspect there's a filter somewhere that's causing the trouble.

When you have a moment, please contact the Analytics Support Team (via the Contact link in Analytics), and submit this question. We'd be more than happy to take a look. Don't forget to include your Analytics account number! :)

GAA

HelenDev

11:39 am on Feb 22, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thanks for the reply GAA :)

You will be pleased to hear that the problem is now resolved. I was a little too impatient to see the results and, not being that familiar with Adwords, I didn't realise that the clicks are not updated as instantly as the stats are.

[edited by: HelenDev at 11:39 am (utc) on Feb. 22, 2008]