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AdWords Appears to be Acting up

         

metakomm

5:34 pm on Nov 6, 2007 (gmt 0)

10+ Year Member



I show 2 impressions today on my keywords and the error I am getting is:

"Your site's landing page appears to contain malicious software (malware) or code intended to install malware"

Uhhhhhhhhhhhhh...That is completely untrue.

AdWordsAdvisor

6:12 pm on Nov 6, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I show 2 impressions today on my keywords and the error I am getting is:

"Your site's landing page appears to contain malicious software (malware) or code intended to install malware"

Uhhhhhhhhhhhhh...That is completely untrue.

metakomm, many sites have malware installed without the knowledge of the site's owner which is then passed on to visitors of that site. Needless to say, this is rather unfortunate for all concerned.

Of course, there is no way for me to know whether this is the case for your site or not. Still, it's probably best to contact AdWords support, and have them take a look, in light of the message you've seen.

AWA

metakomm

7:38 pm on Nov 7, 2007 (gmt 0)

10+ Year Member



I found out the problem - I have many different affiliate links and it turns out one merchant had malware on their site - But Google suspended my entire account. I just deleted the two adgroups tied to the merchant and am waiting for Google to life my suspension. I don't understand why Google would suspend a whole account versus one adgroup.

mike_ppc

11:55 am on Nov 8, 2007 (gmt 0)

10+ Year Member



It's G's right to do this and your duty to prevent it. After all, you are responsible for the landing pages you are using as if they were your own. If they suspended only that adgroup, everybody could play hide-and-seek: you caught me? ok, delete that one, I will make another and so on.

metakomm

2:48 pm on Nov 8, 2007 (gmt 0)

10+ Year Member



actually, you are wrong. i am an affiliate marketer and i have absolutely no control over the landing pages. i drive traffic straight to the merchant's landing page. i had no clue there was a problem with the landing page, considering all had been good for months. i just deleted adgroups that went to the landing page.

but i still dont see why they have to suspend an entire account. suspend the ads in question and give me time to resolve the situation. meanwhile they have lost money on other advertising and i have lost revenue...all for something that is out of my control.

netmeg

4:03 pm on Nov 8, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



actually, you are wrong. i am an affiliate marketer and i have absolutely no control over the landing pages.

Actually, *you* are wrong. If you are purchasing ads, and specifying the landing page, it is YOUR responsibility to make sure that the landing page contains no malicious code. If you are in a situation that you have no control over the landing page, then that's what you signed up for, but it doesn't lessen your responsibility for where YOUR ads point.

metakomm

4:35 pm on Nov 8, 2007 (gmt 0)

10+ Year Member



oh shut up, for real :/

i can't help it if one day the landing page is clean, then 212 days later the landing page gets hacked, or the merchant decides to put some code in whether intentional or not, or whatever.

if i by ads for 200 different merchants with 200 different landing pages, i am supposed to know the second a landing page out of 200 merchants goes bad?

get out of here with your perfectionist nonsense...

netmeg

6:35 pm on Nov 8, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Tell it to Google.