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long tail exact match

is there a point?

         

ogletree

3:21 am on May 31, 2007 (gmt 0)

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Is there any reason to bid on long tail exact matches when your general term broad match would catch it.

Rehan

4:09 am on May 31, 2007 (gmt 0)

10+ Year Member



Higher quality score, lower cost per click. And more coverage, because broad match doesn't catch everything.

[edited by: Rehan at 4:10 am (utc) on May 31, 2007]

ogletree

12:04 pm on May 31, 2007 (gmt 0)

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Lets say I have the term widgets and bid broad on it and so does my competitor. We both bid pretty high. How will it benefit me to create a zillion terms like texas widgets, new york widgets, brown widgets, green widgets. Broad match would catch all those. My competitor would show up for the same terms with his broad match. How could I bid lower and beat him?

justshelley

2:38 pm on May 31, 2007 (gmt 0)

10+ Year Member



Google doesn't always show your keywords for ALL the variations of a broad term. That is a myth. (try a test with one of your broad keywords)

You have a much better chance of having your ads show if you have all those variations included in your list of keywords.

If your competition only bids on the one broad term because he assumes Google will show his ad for all those variations...and you take a few minutes to include all those variations in your adgroup...you will definitely have the competitive advantage.

The other advantage is that Google sees each individual word as a unique keyword with a unique history, quality score, CTR, etc. Broad "catch all" keywords historically have lower CTR's than the longer, more specific keywords so your competitor with one broad keyword can work hard at improving his landing page and testing new ads but he will probably never beat your CTR's.

RhinoFish

3:48 pm on Jun 1, 2007 (gmt 0)

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justshelley, i agree with all that you said, but there's one thing i would add. Google has, in the last several months, added something into the system that identifies low volume keywords and it won't show them for searches.

since we're supposed to target specific keywords, this REALLY blows!

i have a very tightly targeted ad group, I mean super tight. Very specific keywords, phrase matched or better, i've bid in the range of $2 to $4 per click, no content network. here's some stats:

month clicks imps
feb07 2 8
mar07 2 10
apr07 3 10
may07 0 0

if you perform searches, my ads no longer show. the diagnostic tool says too low volume to show my ads.

my quality scores for all of the keywords in this ad group range as follows:
min: Great / Minimum bid: $0.02
max: Great / Minimum bid: $0.04

this is something people search for (though it is quite specific) and it did make money for me -- of those 28 clicks, i had 5 sales conversions, $463 in revenue, $69 in commissions for me as an affiliate.

so i guess Google doesn't have enough processing power to handle these keywords. with all the preaching about relevance and specificity (which I do agree with and preach loudly myself), there appears to be a limit. and that's super sad because in this instance, i am delivering exactly what the consumer is looking for - but G won't show my ads.

the painful part for me... there are ads shown for the keywords i am bidding on... 5 ads show for the core keyword my ad group is centered on... none of these 5 ads provide what is being searched for, but rather they provide a broad match to one of the words in the 2 word phrase... the consumer is NOT being served... what is searched for, is not provided in the ads G does show... this, of course, leads consumers to dismiss the ads with more frequency going forward... so this isn't good for me, google, all other adwords advertisers (ad blindness ain't good!), consumers, my merchant i'm advertising for OR for the advertisers running the competing ads... nobody at all benefits here.

And it blows!

[edited by: RhinoFish at 3:50 pm (utc) on June 1, 2007]

RhinoFish

3:43 pm on Jun 3, 2007 (gmt 0)

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anyone else see their long tail clipped due to low volume?

if so, what are your thoughts on it?

if not, think i should report this as an issue to adwords (their tool is giving me a programmed response, seems they've planned things this way)?

nikonick

11:07 am on Jun 4, 2007 (gmt 0)

10+ Year Member



hi guys,
Had the same problem some time ago with most of my long tail exact matches inactive because of low search volume. Contacted my rep and she told me the same thing I could see in the account, nothing more. She advised me to go for the broad match and so I did because better have some traffic than nothing. I think it is ridiculous, Google wants quality results for its customers but don't allow us advertisers to give it to them.
cheers

RhinoFish

3:18 pm on Jun 4, 2007 (gmt 0)

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if people are just mashing up billions of keywords, i get why the tip of the tail may need to be clipped - just shear volume of what people might do. but surely the system could find those low volume keywords where the quality score is "Great" and allow those long tailers into the pool.

as i said, not allowing them, sours the consumer on the ads relevance and quality. it's also to nobody's benefit to show the ads they are showing, so this isn't sour grapes on my paret for getting beat or out positioned or whatever, what they are searching for is NOT shown in the ads, yet I am bidding on it. shame for all parties.

deep_alley

5:59 pm on Jun 4, 2007 (gmt 0)

10+ Year Member



anyone else see their long tail clipped due to low volume?

if so, what are your thoughts on it?

This is something similar to disabled keyword status (at least I think it was called this) they had before active / inactive status for keywords.
Was under the assumption that this didnt happen anymore but came to know a few months ago that Google has 2 keyword buckets. One the ad serving bucket of words and the another with keywords that dont generate enough search volume. It helps them save on server space or something. The only time such words will because truly active and move into the ad serving bucket is when the word(s) start generating high number of searches.

This is obviously silly because google is making us actively buying expensive words. I am sure no one minds getting 1 click a day on a long tail keyword. Usually long tail (depending on how you define it), might help get better conversions but unfortunately we dont even get the opportunity to figure that out.

RhinoFish

1:09 pm on Jun 5, 2007 (gmt 0)

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i have 90-100 areas like this, that would yield 3-15 clicks a month at $2 / click cpc ($4 bid)...

95 groups x 6 clicks x $2 cpc = $1140 / month

i think they can fund an extra server.

:-)

Hiccup

6:37 am on Jun 9, 2007 (gmt 0)

10+ Year Member



They are more concerned with "system usage" then anything nowadays.

Let's get AWA in here to tell us how he doesn't know the answer...oh wait that's another thread...LOL

Anyhow, the google reps are really pushing low numbers in adgroups and broad match all the way. The days of hundreds of thousands of exact matched keywords are over for google. Fortunately those days still exist on OV and MSN.

toddb

2:48 pm on Jun 9, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



This thread is amazing as it seems so counter to everything Google has told us over the years. But over a year ago they did something similar by just raising the prices on low volume terms. I have no idea why but Google does not like the long tail.

andye

5:40 pm on Jun 9, 2007 (gmt 0)

10+ Year Member



Perhaps you know that customers searching for taupe widgets have a higher willingness to pay than customers searching for brown widgets, so you want to put in different bids for the different queries. Then it's worth doing.

RhinoFish

6:24 pm on Jun 9, 2007 (gmt 0)

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to me, same thing, seems so counter to what G says.

the consumer loves long tail - when they search for something very specific and it's there to click on - they come to love the ads. since G is making huge efforts to measure specificty and relevance, it is beyond my understanding as to why they'd shave the very best from the auction.

low volume is a horrible reason to block bidders. i understand they want volume, as any biz does - but including the long tail improves the consumer's experience and makes them more likely to keep on clicking on those ads.

if a search engine emerged that focused more on the long tail, i think they'd teach others a thing or two about roi. littering every serps page with broad match junk isn't sustainable. people, those that search, that i talk to everyday reiterate my beliefs in this regard. long tail ads are more than a necessity to sustaining interest in ads, they are the backbone.

looking at some of my low volume stuff that's not showing, again, I put my feet in every party's shoes - g, consumer, me, my competitors who are broad matching, etc - nobody is benefiting at all - and all are getting less than the best.

if not G, that's an opportunity that somebody will eventually cover.

RhinoFish

7:28 pm on Jun 9, 2007 (gmt 0)

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"Perhaps you know that customers searching for taupe widgets have a higher willingness to pay than customers searching for brown widgets, so you want to put in different bids for the different queries. Then it's worth doing."

Exactly. And when a consumer is looking for taupe, they mean taupe and not brown. If I then go ahead and enter a bid on that keyword and a landing page that goes with it and an ad that also goes with it - and i know from history that my CTRs will be very, very high - and so will my conversion rates... then i scratch my head when G turns them off for "low volume"...

In years past, when G couldn't verify that I really had taupe on my site to offer (they used to completely ignore the panding page), then I understand why long tail was viewed as overhead (where many people would be gaming G and entering vast amounts of long tail)... but today, with built-in specificty and relevance and ability for g to measure it so well, and to measure its outcomes so well too, blocking long tail is backwards... completely backwards.

RhinoFish

1:53 pm on Jun 15, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Bump, this is important to me. If it's not to you, post here and say so please. I believe this issue needs attention and is very worthy of it. If I'm wrong about it's importance, please pound away with feedback.

Yes, this is low volume, but the point is that relevance and specificity shouldn't have limits imposed without very strong reasons - ones that are insurmountable. My own gains aside (this is a very tiny piece of my business), it's too important to serving consumers and preventing ad blindness.

Receptional

2:13 pm on Jun 15, 2007 (gmt 0)



Yep - It's important to me too. The silence is deafening.