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Losing visitors

         

Rensenbrink

9:20 am on May 19, 2007 (gmt 0)

10+ Year Member



Good morning all.

I'd like to ask for your advice once again. I'm running a small adwords campaign. Ctr isn't too bad, 1-2% on the search network, but my problem is, I'm losing my customers on the first page of my website. Something like 50% of all visitors exit the site on the entry page. I have to do something about this. It's no fun paying for clicks, which disappear straigth away. I'm not even talking about conversions. Can anyone give me some sound advice on how to improve my entry page?
Thanks.

Dave_Davis

9:35 am on May 19, 2007 (gmt 0)

10+ Year Member



I don't think this is JUST a matter of improving your entry/landing page. I think you need to prequalify your visitors more. What keywords are your visitors arriving from? Are they in research mode, buying mode etc.? Are you providing EXACTLY what your ad says?

I would look into that first.

Essex_boy

9:43 am on May 19, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Ive just staretd runing my first real(i.e serious) adwords campaign, to be honest you really need to have people land on teh pages your advert is about.

Red widget advert lands on a red widget page, people are lazy and its all to easy to hit the back button

trannack

10:13 am on May 19, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I was just about to iterate the same opinion. Perhaps you need to land people on the page the advert is describing.

Another suggestion is that perhaps your home page needs clearer and better navigation to enable your users to clickly and easily access the page they are searching for.

If you have any advertising/affiliate stuff on your home page - try removing it. It can often cheapen the appearance of a site - and immediately deter visitors. I have found a simple clean look on the home page works best. Simple straigforward navigation - and not too much text.

Just a couple of suggestions - but probably teaching you to suck eggs....

RhinoFish

4:59 pm on May 19, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



are you tracking the bailout stats (and roi) separately fr search and content network traffic?

Rensenbrink

2:01 pm on May 20, 2007 (gmt 0)

10+ Year Member



Thanks for your suggestions. Please keep it coming ... Anything specific I can do to make the landingpage more attractive/efficient?

@ RhinoFish
No, I don't have separate exit stats for the search vs content network. If you're suggesting networks clicks bail out sooner, I'm afraid you're probably right. But what can I do about it?

RhinoFish

7:03 pm on May 20, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



you could turn of content for a few days and see what happens... (though low ctr on content network doesn't hurt you).

you could embed your ad urls with some extra strings so you can track them separately:
[ewhisper.net...]

you could split them into two separate campaigns.

there are other things you can do as well, but point remains that you need to figure out if there's a problem first and which distribution channels it's happening in first before you can solve it.

have fun!