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Keyword Tool Jammed

am I the only one?

     

internetheaven

3:17 pm on Jan 31, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Can't use the tool, any search just sits on "please wait" and doesn't move. Have emptied cache, tried different browser, different words and nothing.

internetheaven

3:19 pm on Jan 31, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Only affecting IE not Firefox.

bigjohnt

7:10 pm on Jan 31, 2007 (gmt 0)

10+ Year Member



I cant get it to give me cost and position estimates. FF or IE. Kind of important info when pitching new business for G.

AdWordsAdvisor

12:21 am on Feb 1, 2007 (gmt 0)

WebmasterWorld Senior Member adwordsadvisor is a WebmasterWorld Top Contributor of All Time 10+ Year Member



OK - I've pinged the tech folks on this one - and so far we are not able to reproduce it.

Is this still happening internetheaven and bigjohnt? If so, I hope you'll contact AdWords support about it and include the list of keywords for which you are experiencing this behavior - and also mention whether you are using the tool within your account or the 'stand alone' one.

AWA

born2win

7:28 am on Feb 1, 2007 (gmt 0)

5+ Year Member



Now its working. no problem. I think have some problem for few days.

bigjohnt

11:29 pm on Feb 1, 2007 (gmt 0)

10+ Year Member



working now. was not working for a few hours. external or inside account. maybe intermittent overload