Conversions not showing in Analytics

Forum Moderators: buckworks & skibum

Message Too Old, No Replies

Conversions not showing in Analytics

... but they DO show in Campaign Management

starboy

6:30 pm on Nov 2, 2006 (gmt 0)

I have two conversion Goals defined: G1 and G2. In Analytics they display as zero everywhere I look, but in Campaign Management I am seeing KW conversions correctly.

My goal URLs are defined, as G recommends, in the form

/ThankYou\.htm

but I have no idea if that's causing the problem.

Any suggestions what I'm doing wrong?

makee

3:15 am on Nov 3, 2006 (gmt 0)

Have you added the Analytics tracking codes in the goal URLs? They are different from those for conversion. You can find the codes in the Analytics settings.

starboy

5:49 am on Nov 3, 2006 (gmt 0)

Wow - I didn't realize the tracking codes were different! Funny thing is that the Analytics page showed that it was receiving data so I thought the code was OK. Anyway, you were right. I have added the Analytics code to the goal URL so let's see what happens ... :o)

sodani

11:22 pm on Nov 7, 2006 (gmt 0)

I've been using the same javascript code for my goal pages as my landing pages. Thing is, I've been looking for this other code and I can't find it. Can someone tell me where it is?

Also the page 'how do I set up goals?' doesn't mention anything about this code, which I think is confusing.

makee

7:35 am on Nov 15, 2006 (gmt 0)

Sodani, in Analytics page,
1) Settings -> click Edit
2) click Check Status (right-hand corner of your profile)
3) Here you are the Analytics tracking code!

How to set up goals?
[adwords.google.com...]

sodani

3:08 pm on Nov 15, 2006 (gmt 0)

Yes, this is the tracking code that I used to tag all pages I want to track, but per the message above, I thought that the code was different for goal pages from conversion pages.

If lets say a goal for me requires 2 steps after clicking on an ad - homepage, purchasing page, thank you page - I have the same urchin tracking code on all 3 of these pages.

makee

3:41 am on Nov 17, 2006 (gmt 0)

Sodani, if thankyou page is the only goal page, just put the Analytics codes in thankyou page. You may use "funnel" for homepage and purchasing page.

What is a funnel?
[adwords.google.com...]

Hope it helps.

sodani

4:06 am on Nov 17, 2006 (gmt 0)

I'm still confused. When I read the 2nd and 3rd message of the thread, it sounds like the code for the goals page is a different code from the code that gets placed on pages that are higher up in the funnel. However, I can find only 1 tracking code in the Google Analytics tool.

sniffer

4:13 am on Nov 17, 2006 (gmt 0)

to the OP, also make sure you have in your thankyou page:

<body onLoad="javascript:__utmSetTrans()">

can be easy to forget

starboy

7:26 am on Nov 17, 2006 (gmt 0)

Thanks to all who replied to my original post.

The problem was found to be my shared borders, which were separating the AdWords code from the </body> tag. I replaced them with include pages for the header and footer, and that solved the problem.

sodani

4:30 pm on Nov 17, 2006 (gmt 0)

sniffer, I don't see that code anywhere in the Analytics tool area. The only code I see that I'm supposed to add is the following, which I've added to all pages I want to track including the thank you page:


<script src="http://www.google-analytics.com/urchin.js" type="text/javascript">
</script>
<script type="text/javascript">
 _uacct="UA-#*$!x-x";
 urchinTracker();
</script>