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Cant get into Google adwords

         

PasJerry

1:52 pm on Sep 14, 2006 (gmt 0)

10+ Year Member



Only been a customer for one week

and I havent been able to log into my account since noon yesterday

I get this message
Sorry, service is currently not available. Please try again later.

does this happen often? and stay down this long?

what did I do wrong?

thanks for the help

trannack

2:24 pm on Sep 14, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Not aware of Adwords having been down at all - I'm in France. Prob something todo with your account initiating. Wouldn't worry too much.

PasJerry

2:25 pm on Sep 14, 2006 (gmt 0)

10+ Year Member



ok It has been working fine for the first week

so was a little concerned as I have analytics as well and cant get into that either

trannack

2:38 pm on Sep 14, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



try sending an email. Do you have a linked Adsense account? Are you sure you haven't linked and Adwords and Adsense account and changed the login details? Are you sure you haven't breached any TOS - although I think it is very difficult to lose and Adwords account unless you have used a load of promotional codes that weren't yours. What country are you in, perhaps others are having the same problem. Often if things are OK in one country they are not in another.

AdWordsAdvisor

2:43 am on Sep 15, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



try sending an email.

This is probably the best thing to do.

If you don't have access to the account itself (and it sounds as if you don't) then use the page linked-to below. When you write, however, be sure to mention your account ID and/or the email address that you used to set up the account.

A brief but thorough description of what happened and when is also very useful, as is a copy/paste of any system messages you receive.

[adwords.google.com...]

By the way, welcome to WebmasterWorld PasJerry.

AWA