I just received a phone call from Google, asking if I wanted to use Adwords. Telesales doesn't seem very google-like to me. I just thought this is an interesting sign of how Google are changing.
The telephone is just another tool in the toolbox. If Google wants to compete with other media and rep firms, it makes sense to hire reps who know how to use the telephone--especially in today's spamophobic e-mail climate.
Mind you, I hate getting telemarketing calls myself. :-)