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No impressions, let alone clicks (3 days)

Despite OK budget and keyword bids

     

Damansara

7:41 pm on Aug 12, 2006 (gmt 0)

5+ Year Member



Hi,

I'm a newbie - sorry for that, but anyway...

Trying to promote a site selling some helpful information for bankrupt people.

Signed up with Adwords last week. Set up two campaigns and various Ad Groups. Trialing various ads.

After a few hours, the first campaign started to generate impressions. One campaign got about 300 impressions with 0.9% average CTR. No words were at risk or disabled.

Then none at all since yesterday, despite me upping my keyword bids and budget.

As for the second campaign, that says it is active but there have been no impressions at all in five days.

What's going on? I'm not in breach of editorial.

As for others posting about campaigns ramping up, is this something to do with billing? I've read Google start off by giving everyone 50 of credit. If that billing goes through OK, then it goes up to 250, then 500 and so on.

But even so, I've only generated 0.66 worth of clicks so far, so no reason for them to turn the tap off!

Any help gratefully appreciated,

Richard.

bumpaw

4:29 am on Aug 13, 2006 (gmt 0)

10+ Year Member



They seem to be behind in the review process. I had a group that went a week with no impressions. I called support and received and apology and was told they would start shortly. They did two days later. Yours probably got a start without review and then was stopped for normal review. Just guessing, but call AdWords support. They are good at the simple stuff like this.

lodrem

1:54 pm on Aug 14, 2006 (gmt 0)

5+ Year Member



Damansara, I also created a duplicate campaign (with offers) about four days agao for a client (UK) and now hardly any of my keywords are activating their ads.

I have written to Adwords twice but still no reply!

humblebeginnings

4:22 pm on Aug 15, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Started a new campaign in an existing account about 5 days ago.
Still zero impressions. Come on Goog, I wanna spend some money!

Green_Grass

5:09 pm on Aug 15, 2006 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member



"I'm a newbie - sorry for that, but anyway... "

No need to be sorry. Welcome to the forum.

Yes, it is taking a long time for Google to approve campaigns currently. You need to write them a polite note to get the review process expedited. If I write to them, I normally get action within 2 working days , sometimes faster.

lodrem

9:33 pm on Aug 16, 2006 (gmt 0)

5+ Year Member



6 days later and my campaign has now been approved!

I was given the usual 'pre-selected' reasons for why my keywords were not triggering my ads i.e. no proper explanation

In the same e-mail I was the told that some of my ads had been disapproved due to a spelling mistake, even though the same ads are present in another campaign which have been running for 3 months!