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Got a Call From Google Adwords and...

Got a Sales Call From Google Adwords and...

         

beck

3:08 am on Jan 31, 2004 (gmt 0)

10+ Year Member



The strangest thing happened, Its not just that a sales person called me from google 2 weeks ago, but its that when I declined an adword membership and then on this update my site which has had 50 top 3 positions for almost a year is GONE wiped off of the SERP's accept for a few non money producing results. And a few things that is almost seems they forgot to remove from Yahoo (?). I am paying their rendsom and I hope to get my results and PAGERANK (lost a notch) back by the next update. I have not changed a thing on the site so I am sure it was on purpose because we all kknow that the revenue has got to gleem over the next 1-6 months. Does anyone know if I might have my spots back sooner? I have employees that are counting on leads to make their living... Well the good news is that Adwords works WAY better than I thought because I can target my best most profitable services and products. Anyone else get THE CALL?

heini

2:05 pm on Jan 31, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Beck, I'm 99% sure those two incidents are not connected.
When you read around a bit in the Google News forum you'll notice that many many sites lost rankings for their main target phrases since November, when update Florida kicked in, and again with update Austin this month. This includes sites which are huge adwords customers, spending significant sums.

The lesson here is don't rely on rankings in any search engine, algos get tweaked constantly.

As to adwords, yes it is a good marketing tool, which like any tool needs to be used wisely.
In this forum members discuss how to get the most out of it.
In the Google News forum you can learn how to get back your free rankings.

beck

2:35 pm on Jan 31, 2004 (gmt 0)

10+ Year Member



I am still worried about my results coming back sooner than later, I have close 20 other sites that we built the same way for clients and every one of them is still ranked very well, we hired writers for content, 200 + pages, good keyword weight on all of them (I followed Bretts steps), the only difference is that I got the call on that 1 site (mine) that is off the charts. Good relevent content is what google used to want and that is what I gave them, I have a hard time believing that I could go from 50 top 5 positions for good words to not even being in the top 1000 for any of them just because of a simple google change. I am a perfect example of rags to ritches and It is because of Brett (for sparking an interest) and google (for the results) so now I am going to spend the 10K per month for premium placement, I had planned on it as soon as I got my new sales people trained properly, but now I just have a bad feeling about it.

Jenstar

3:29 pm on Jan 31, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Many webmasters are reporting the same with this update (take a peek in the Google News [webmasterworld.com] forum).

This is nothing more than a weird coincidence that Adwords happened to contact you a few weeks earlier.

You will want to check out the Webmaster Guidelines and see if there is anything you possibly could have done that would have led to a removal or reduction in the serps. Even when there are no changes made to a site for months or even years, it can trigger a spam filter with a new alogorythm change.

Shak

4:08 pm on Jan 31, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I am sure it was on purpose because we all kknow that the revenue has got to gleem over the next 1-6 months

sites go up and down every day, it has nothing to do with Adwords.

to be honest I am surprised that they called you, however I have heard of outbound telesales staff in certain sectors being taregeted by Adwords.

Shak

eWhisper

4:25 pm on Jan 31, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Are you sure they were from G? I had a company call me and tell me they were from the G AdWords department and asking if I wanted to advertise for a particular site.

That site was already being advertised, so I was suprised. I told them it was already in their ad list, and then they offered to manage and run the account for me.

I started getting suspicious and asking a few questions about how G worked and some ins and outs of the system. After receiving answers that many people here could have answered with a lot more authority, I think they got the idea I was onto them and suddenly they hung up.

After checking the caller ID, they were listed as blocked - unlisted, and G comes up as Google - out of area on my caller ID.

beck

5:01 pm on Jan 31, 2004 (gmt 0)

10+ Year Member



It was the sales office in mountainview, I think, I dismissed the call so I can not be sure, I did call back and asked for the sales rep with no luck. I do remember that they said they found me on overture which I do not use but appear on every so often. Again I do have other sites that were built the same way even one in the same serp but the only one missing is the one that they called me on.

"This is nothing more than a weird coincidence that Adwords happened to contact you a few weeks earlier. "

Jenstar, Can you say that with certainty? if so how are you sure? I did actually get all of our clients thrown off for real 18 months ago and now I am 100% sure that we are working within the rules.

Shak

9:08 pm on Jan 31, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



on further research of this, I "think" that it was NOT Google who called you, but a new wave of company who seem to be targetting Overture and Google customers.

I would advise any members who get a call from some one pretending to be from Google, to get their name and number and cross reference it with Google, or simplere still, if the person says "Hi, my name is John from Google, London office" I would suggest you get their surname and call the london office to verify.

as to your listings etc etc, well that could be possible for a # of reasons, and I doubt the adwords, had ANYTHING to do with it.

Shak

webdiversity

10:10 pm on Feb 1, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If you've had all your eggs in the one basket ...

I have employees that are counting on leads to make their living...

.... then maybe you should be looking to speak to someone at a search engine other than Google.

There are many companies that will try to pass off as other companies. As Shak said get a number, call them back after confirming they are who they say they are.

beck

11:42 pm on Feb 1, 2004 (gmt 0)

10+ Year Member



We do direct mail and indusrty magazine ads too, but our sales people have come to be spoiled by the "hot leads" that the internet produces. I am doing excellent with AdWords now, I wish I had been doing this all along because we can concentrate on the keywords for our most profitable products and services.

beck

8:51 pm on Feb 2, 2004 (gmt 0)

10+ Year Member



I just got a follow up call from Google, it WAS google because 1, he has a google email address and 2, he gave me the number of their Manhattan sales office. I am spending as much as I can now, and the leads are better I guess, however, I still do not have my spots back and the thing that really gets to me is that I llooked up one of my better first position words, and there is a MOSTLY BLANK PAGE with ADWORDS only in the center of it! That is just adding insult to injury.

GoogleGuy

8:37 am on Feb 3, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Just to echo Shak, advertising and showing up/not showing up in the index are completely unrelated.

Shak

8:59 am on Feb 3, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



beck,

I am still not 100% sure what seems to be the issue here, so please guide me if I am wrong.

1, I accept that listings can go up aswell as down.

2, I accept Google "may" have called promoting their adwords product.

3, I do NOT accept that you are being held to ransom, and also do NOT accept that it was a deliberate move by Google to drop your natural listings.

Shak

beck

4:51 pm on Feb 3, 2004 (gmt 0)

10+ Year Member



Can anyone explain to me why all of a sudden only one of our sites would have just disappeared? It has excellent informative text written by a professional.

I can see dropping 10 or 20 positions on a few words, but to not show up in the top 1-2000 on over 50 keyword phrases? That just seems unlikely. We do not pull tricks on google, we provide good content that took a year to write and tweak. Again, we have other sites that target some of the same words that are written the same way (with different useful and very educational content) and they are still there.

Is there any way that our competition can hurt us by spaming or posting duplicate text somewhere?

[edited by: beck at 6:50 pm (utc) on Feb. 3, 2004]

Tropical Island

6:30 pm on Feb 3, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Again, we have other sites that target some of the same words that are written the same way and are still there.

Ding, dong!

beck

6:49 pm on Feb 3, 2004 (gmt 0)

10+ Year Member



Tropic,

did I really need to hear that? I thought we were here to help eachother.

Tropical Island

8:31 pm on Feb 3, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Beck:

I didn't intend for that to be unhelpful.

You are in the same boat as many of us are. We have more than one site and even though each site stands on it's own and is aimed at different markets they are some areas where the content is similar as it covers common ground.

Google appears to be using a duplicate content filter (algo?) to restrict these sites. In our case the main site is doing better than ever while two other sites have disappeared for some searches.

My sugeestion is to make sure that the other sites have content that is not worded the same and check your cross linking. If you have interlinked the sites this could be adding to the problem.

As this is the AdWords forum I will also say that I do not believe the search results and the AdWords are connected. It is far more likely your site is missing due to the above.