Forum Moderators: martinibuster
I think that the bigger issue is that we are customers of a company and don't feel like valued customers.
To the small and medium sized sites, G is the wizard behind the curtain, and many honest webmasters feel that we are just an email away from, ironicly, doing a Google search for for contextual advertising. Many feel scared instead of valued.
Right now G is the only game in town, at least on the larger level.
Much of the talk and speculation here is a result of very little communication from G as to the program. As time goes on, rumors continue to flourish and go unaddressed, and the dissatisfaction grows. It will eventually (it not already) become a PR problem for Google which is riding high right now.
Competition is coming, and G should really be trying to establish loyalty among their customers.
If not, the time may come where they are the ones applying to partner with us instead of the other way around.
I think that the bigger issue is that we are customers of a company and don't feel like valued customers.
Actually, we're suppliers, not customers.
Most business are nice to their customers. Suppliers on the other hand can be stress relief, people to be shouted at.
Be grateful that Google don't get upset when you don't send them a gift at Christmas! :-)
Actually, we're suppliers, not customers.
Correct, and as a supplier, Google is my customer. I work very hard to make sure my customer (Google) wants to continue to be supplied by me. In doing so, they continue to pay me very well indeed.
Be grateful that Google don't get upset when you don't send them a gift at Christmas! :-)
In fact, Google sent me a gift. Some sort of radio without an on/off button. Took me a while to figure out how to turn it on, untill I put it away :-)
Much appreciated GoogleGuy!
Technically, without all the web sites and publishers, Google is nothing and serves no purpose.
If we all blocked the Googlebot tomorrow, that company would be history.
They should worship publishers and treat them like royalty if they wish to retain them.
If we all blocked the Googlebot tomorrow, that company would be history.
If I blocked Googlebot tomorrow. I would be history!
user agent googlebot disallow....
Irrespective of the customer/supplier issue Google is a big company, they don't know and don't care about you personally. Some of us have trouble appeciating that because we get big cheques. Let me repeat: They don't give a damn about you, your individual site, or what happens to either. As long as they think you are following the TOS and they're not in a bad mood they'll let the systems allow your Adsense or Adwords program to run. They can pull it at anytime... and sometimes do.
Enjoy the ride while it lasts - and may it last long - but remember that all you are dealing with is a algorithm, some javascript and some big computers. Thinking you are dealing with people - and that they will treat you as a person - is a dangerous illusion. It's the occasional human written email reply, and the big cheques that tend to confuse the majority. The occasional human touch by staff who authorise the database to run off a list of labels for a third party processing company to send gifts to is a nice gesture and cements the impression that you are dealing with people but is all pretty automated. I sent Google a thank you note for my gift but that was just as automated. It was standard corporate text that we email to everyone who's sent us Christmas presents.
You're dealing with inanimate objects that agreed your account, that calculate your earnings, that print your cheques; these objects don't care about you. Don't expect them to.
[edited by: oddsod at 12:31 pm (utc) on Mar. 10, 2005]
Images of that 1984 Macintosh commercial!
