The link you posted above points to a reconsideration request form. Do you have policy violations?
It's the only form I found where you can contact Google - esp about missing adverts.
When I wrote to them, I was having the issue of adverts appearing, then not appearing. Had it all year, but noticed it more when I started converting the site from html4 to html5
The person I spoke to said...
I reviewed [url removed] and noticed that targeted Google ads are currently appearing on your site. Please see attachment.
However, if you're still having trouble viewing the Google ads on your computer, there are a couple steps I'd recommend taking:
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Said to clear out cache, make sure there's no adblockers, deleting cookies - I already did all that lot. The email went on to say...
If you're still unable to view the Google ads after following steps 1 and 2 above, reply to this email with a detailed description of the problem and I'll be happy to investigate further. Specifically, could you please provide responses to these questions?
- Can you send me a screenshot showing this problem?
- What browser version are you using?
- What operating system version are you running?
- What is the exact URL that is causing you trouble?
- Does this issue occur in a different browser or on another computer?
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I sent screenshots, 3 different browsers, the OS, URLs etc.
Then I received another email...
"We reviewed your site, and our automated systems show that your ad code has not been implemented properly. Please remember that is a violation of our program policies to modify the ad code. "
Remember, your ad code must be taken from your AdSense account exactly, this includes;
The same whitespace and punctuation
The entire AdSense ad code provided
The code formatting
The code can’t have extra HTML tags within it
The variables in the code (such as google_ad_height or google_page_url) cannot have been renamed or changed
The only thing I had done (not knowing it was a violation) was to remove the white spaces, so my code looked like this...
<script async src="//pagead2.googlesyndication.com/pagead/js/adsbygoogle.js"></script>
<!-- name-here -->
<ins class="adsbygoogle"
style="display:block"
data-ad-client="ca-pub-xxxxxxxxx"
data-ad-slot="xxxxxxxxxx"
data-ad-format="auto"
data-full-width-responsive="true"></ins>
<script>(adsbygoogle = window.adsbygoogle || []).push({});</script>
I have Aspergers and I find it a lot easier if the code is like that. I apologized, spent all day redoing them. I informed them that the whole page is like it, not just their code.
It still upsets me that I've broken a rule, even though many will see it as a minor thing, I don't.
They never replied after that.
I share the site with my wife. She had her own site until she had to close it down due to ill health. So, she has some pages, I have others. Some we share. As it was affecting her too, she wrote and told them pretty much the same thing. We were both polite, never rude, and willing to give any info they may need.
Prior to any of us contacting them, we weren't aware that a violation being caused. It never stopped the adverts appearing before December last year. So, yes we did have a violation, but that wasn't the reason for contacting them via the form.
My wife had better luck than I... that was until she mentioned me, then they stopped replying. It's making me ill as I feel we've both been blackballed by them.
As a temp fix, use the Chrome browsee to browse through your pages and reload those where no ad at all appears.
I've tried that with mixed results. Plus, they don't stay for long, or don't appear on other browsers even hours later when browsed by Chrome.
I've done it on an empty cache as well as a cache that is a day or two's worth of usage. Same thing. F5 or Shift F5 can make advert appear or disappear - depending on the page at the time.
On a side note, I am not receiving WebmasterWorld email notifications on PMs or thread replies. The box is ticked to accept them.
