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Does Anyone Have A Valid AdSense Contact Email Address?

     
7:26 pm on Feb 20, 2017 (gmt 0)

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I now have two sites not displaying ads, one was doing until I uploaded extra pages and they simply stopped. A new site has been uploaded and it is already experiencing the same issue.

I do not have any notifications, all appears to be fine except for the lack of ads.

I have submitted via their feedback form however I doubt that will yield any result.

Does anyone have a direct contact email address?

Why do they not want contact with their publishers?
7:40 pm on Feb 20, 2017 (gmt 0)

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After a long trawl through support I have supposedly found the official form ... we'll see.
8:03 pm on Feb 20, 2017 (gmt 0)

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if your sites have been banned from Adsense, you'll receive a notification by email (and on the dashboard) within 48 business hours (today is President's day in the USA), so you might get the notification tomorrow or on Wednesday.
10:10 pm on Feb 20, 2017 (gmt 0)

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Last I checked, if you're making enough (a fair $100/month or so, was it?), you can just click "Help", then "Email" to contact support. If you don't make enough, you may have to jump through some hoops, if you can get to them at all.
10:53 am on Feb 21, 2017 (gmt 0)

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if your sites have been banned from Adsense


All my other sites are displaying AdSense without any problem, just these two, weird.

you can just click "Help",


Yep, found it eventually however it's not the easiest of links to find.
11:04 am on Feb 21, 2017 (gmt 0)

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It may sound obvious, but the first thing i'd check is that the adsense code is, 1. correct, and 2., correctly located. I know, you've probably done that. If you're not getting PSAs then it may just be a configuration issue.
11:13 am on Feb 21, 2017 (gmt 0)

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>> All my other sites are displaying AdSense without any problem, just these two, weird. <<

Adsense can ban one site, without disabling your whole account. It happened at a company at which I used to work. They had 10 sites in their Adsense account, and one day Google decided to disable one of these sites. So ads were no longer showing there, but all the other sites remained unchanged.

If this is the case, you can have detail in Settings > Status . There you have "Policy Violation" at Account and Site levels, as well as Crawler errors (which can also cause ads not to show).
11:34 am on Feb 21, 2017 (gmt 0)

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Yep, found it eventually however it's not the easiest of links to find.

Not exactly a "long trawl" either, but of course they want you to look at the help pages first. With more than a million AdSense publishers, you don't want everybody e-mailing you when they have questions, most of which will be answered in the help pages.
4:50 pm on Feb 22, 2017 (gmt 0)

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Problem resolved, AdSense came back to me very quickly but were unable to help therefore I did some more testing myself and moved some pages onto a test site and, hey presto, they worked.

That got me to thinking that this was a problem of my own making and where did I find it, in the .htaccess file!

As soon as I uploaded my regular file to both sites, bang, there were the ads. That'll teach me to play around.
4:59 pm on Feb 22, 2017 (gmt 0)

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Proof is that mistakes can happen even to the best... :)
5:59 pm on Feb 22, 2017 (gmt 0)

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hehehe, that's great news it was resolved, thanks for the update.
 

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