internetheaven I have researched this and from what I can gather is. 1- File an appeal 2- State why the site was banned 3- what steps you have taken to correct the violation 4- be nice 5- don't expect much but be as upfront as possible with as much detailed info as possible.
How can he file an appeal without the initial violation id? Even if he did have it, he'll get an automated email saying the violation has been closed.
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