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Account Refused

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9:27 pm on Jun 11, 2012 (gmt 0)

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We recently launched a new site. Just to see how the adsense banner would look, we used the banner tags of an existing account we had access.

When I applied for a new adsense account for the new site; it was refused since I was already using the adsense code from the other site.

I've attempted in vain to explain to them the code used was simply for testing and that the new site (which has different owners) requires its own adsense account.

What else can be done?
9:40 pm on June 11, 2012 (gmt 0)

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and when doing a search "help adsense group" - the 1st result links to a inactive group !
9:44 pm on June 11, 2012 (gmt 0)

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Why did you not use one of the various tools on the web that will show what ads would be served if adsense is placed on a site..why use a publisher code from someone else's site ?
9:56 pm on June 11, 2012 (gmt 0)

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I included the adsense code for not even 48 hours and generated 5 clicks. It was really just for testing.
10:18 pm on June 11, 2012 (gmt 0)

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But that is the "what you did"..the "why" doesn't make any sense..given what we all know of adsense and how a step wrong, can be fatal..

Whereas there are many ways to test what adsense gets served to a new site or a "dev" site that don't involve using live code that already belongs to another publisher ( I have to ask ..it was your own publisher ID and not that of another client I hope ? , because this part of your OP
we used the banner tags of an existing account we had access

rather reads like it wasn't your own publisher code, but that it belonged to someone else, like a client of yours ?)..if the latter you could have jeopardised their account also..

If it was your own publisher code, maybe if you have one of the adsense roadshows near you.. you could go and hope to get the sympathetic ear of a rep..
10:50 pm on June 11, 2012 (gmt 0)

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Just change a different domain name and reapply.
11:37 pm on June 11, 2012 (gmt 0)

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YIKES! Never use any AdSense account codes on a site that shouldn't be running AdSense for that account, very bad idea and now you know one reason why.
5:56 am on June 12, 2012 (gmt 0)

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Change the domain name and try again
9:33 am on June 12, 2012 (gmt 0)

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I have had no problems thus far swapping adsense codes on sites.I run my sister's code off and on some of my sites to boost her income.
Sometimes, I have hers and my adsense codes on the one page with no ill effect.
In fact, just recently, I took adsense from a website that belonged to me and I gave it to another sister of mine who had a interest in developing it and she applied for an adsense account with it immediately and was accepted with it.
I don't access either of their accounts though.
10:12 am on June 12, 2012 (gmt 0)

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The new site has 0 traffic; literally; it was just launched. I'm not banned or anything. The just dont want to provide a new account for the new site given I already have an adsense account.

Are web marketers expected to only own 1 adsense account even if they manage different sites? and those sites having different owners?
11:56 am on June 12, 2012 (gmt 0)

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Are web marketers expected to only own 1 adsense account even if they manage different sites?


"We'd like to remind you that once you've been approved for AdSense, you can place the code from your account on any page that complies with our program policies. Simply generate new code and paste it onto your site -- we don't need to update your account, so there's no need to contact us about your new site (although we appreciate the thought!). Even if your sites relate to completely different topics, our system will display appropriate ads for each site. This is because your ad targeting is based on the content of your pages, rather than set within your account. In addition, please keep in mind that publishers may only maintain one account per payee name, so there's no need for you to submit a new application.

If you run multiple websites, you may wish to view separate reports for each domain. Simply create a URL channel for each one. You won't need to modify your code in any way, and your URL channels will begin tracking data almost immediately. If you need to send these reports to other people who manage your site with you, you can set up emailable reports.

But what if you've sold the website you applied to AdSense, and now you run another one? We don't need to update your account information in any way. Just remove your ad code from the old site, paste new code onto your current site, and our system will automatically take care of the rest.

Finally, we'd like to note that we do constantly review sites displaying Google ads to make sure that they're complying with the AdSense program policies. If we find that a site isn't compliant with our policies, we'll contact the publisher whose ad code appears on the site to address the situation. If you're concerned about others placing your ad code on non-policy compliant pages, we recommend using our Allowed Sites feature.

Posted by Arlene Lee - AdSense Publisher Support"
11:58 am on June 12, 2012 (gmt 0)

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and those sites having different owners?


I would never put my AdSense code on a site I didn't have complete control over. However, if you're the only one making changes to the site, then it doesn't matter who technically owns the site.
12:21 pm on June 12, 2012 (gmt 0)

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Even if your sites relate to completely different topics, our system will display appropriate ads for each site.
Really ? Someone ought to contact them and inform them that it has been broken for sometime now.
12:21 pm on June 12, 2012 (gmt 0)

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You only need ONE Adsense account for multiple sites. No need to reapply.
12:22 pm on June 12, 2012 (gmt 0)

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@StoutFiles
I require 2 separate accounts since the revenues will go to 2 separate companies. There was a simple oversight on our part when we launched the site launch - why is it soo complicated to get someone to fix this?
12:44 pm on June 12, 2012 (gmt 0)

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Because adsense dont do "real" support..

Unless one is a premium publisher..

That is why I suggested trying to make it to one of their roadshow " adsense in your city" things..only chance you'll have to physically meet one of their people who may be able to fix it for you ..
12:52 pm on June 12, 2012 (gmt 0)

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@StoutFiles
I require 2 separate accounts since the revenues will go to 2 separate companies. There was a simple oversight on our part when we launched the site launch - why is it soo complicated to get someone to fix this?


Because they don't want to deal with multiple checks. Some people own hundreds of websites, they don't want to send hundreds of checks. You can solve this on your own though.

A) Make another person get an AdSense account.

or

B) Make two ad channels. You'll be able to see the revenue both sites made independent of each other in your monthly stats. Then, separate the money accordingly from the check Google gives you.
12:59 pm on June 12, 2012 (gmt 0)

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@StoutFiles
Fair Enough - I will see what option is best for us, thx!
2:28 pm on June 12, 2012 (gmt 0)

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always be careful on your testing before going live.

Around here there is a thread regarding someone using live Adsense code on a dummy site and he got rejected....
2:49 pm on June 12, 2012 (gmt 0)

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For testing purposes, I always use jpgs in place of ads until I launch.
2:52 pm on June 12, 2012 (gmt 0)

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^^same here..mid grey..with the pixel dimensions marked on them..and a thin grey line about 12 pixels high for "link" thingies..
3:07 pm on June 12, 2012 (gmt 0)

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For testing purposes, I always use jpgs in place of ads until I launch.
Same here.
3:16 pm on June 12, 2012 (gmt 0)

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jpgs in place of ads

Its hard to envision the ad coloring with a simple placeholder...no?
3:31 pm on June 12, 2012 (gmt 0)

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Its hard to envision the ad coloring with a simple placeholder...no?
Use jpgs for placement, and to give you an idea on how things lay.

You can use photoshop (to a certain extent) to test colours. Or, wait till you have an account of your own, and try it that way like most people do.
6:20 pm on June 12, 2012 (gmt 0)

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I don't test ad coloring in dev, I test it after launch, when I can gauge earnings. I usually have at least three different ad styles in even rotation until I settle on the one that's most effective. JPGs do me no good there.
2:46 pm on June 13, 2012 (gmt 0)

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Are you sure that the fact that the existence of code from an other AdSense account is the real reason for the rejection of the new account? I have read the following two things in your messages:

The new site has 0 traffic; literally; it was just launched

I included the adsense code for not even 48 hours and generated 5 clicks. It was really just for testing.

So you added AdSense code to a site with zero traffic and clicked within a time frame of two days five times on the ads. And you still wonder why Google doesn't open an account for you? You should be thanking them on your knees that they didn't close the active account for suspicious activity.
3:43 pm on June 13, 2012 (gmt 0)

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That's what I was wondering. If you have zero traffic and generated 5 clicks, something is fishy.
6:51 pm on June 13, 2012 (gmt 0)

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zero traffic


Above statement is not accurate - I apologize.
When we launched the site; we broadcasted the launch via FB to friends, etc. We did get a few hundred people visiting the site the 1st few days.
7:29 am on June 14, 2012 (gmt 0)

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If there have been a few hundred visitors, 5 clicks may have been generated. I assumed that with zero traffic, all clicks were generated by you.

Another reason for refusal of a new account is that AdSense doesn't allow two accounts for a single natural person or legal entity. You mentioned that a second account is necessary because of the site use by a different company. In general AdSense will only accept that kind of applications if the second company is a real different company, for example a separate LLC. If there is too much association between a company and a natural person which already has an AdSense account like in a sole proprietorship, the application might be rejected for that reason.

Applying for an AdSense account where you reference a site with existing AdSense code shouldn't be a problem by itself. I have done that in the past, although in that situation that site had traffic of several thousand visitors per day.

Mentioned in a previous post was that you can maintain channels under one account for multiple sites and distribute the payments to owners of websites sharing that AdSense account based on the channel statistics. Although this can be implemented technically without problems, the AdSense ToS has a specific sentence about this in part 11:

The payments made under this Agreement are for use by You only and may not be transferred or in any manner passed on to any third party (i.e., distributed to Properties managed by You that require separate payments) unless expressly authorized in writing by Google (including by electronic mail).