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CTR Exploded Today

What's the best way to contact adsense of an unusual CTR?

     
5:07 pm on May 29, 2012 (gmt 0)

10+ Year Member



Hey everyone, I just noticed when logging into adsense that our CTR exploded to roughly 10% which does not make any sense for me, so I wanted to notify Adsense so we do not get penalized for this.

What is the best way to contact Adsense so that we do not get penalized for something we did not do?
5:52 pm on May 29, 2012 (gmt 0)

WebmasterWorld Senior Member lame_wolf is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



I wish I had a CTR today. It seems dead for me, but I cannot see anything wrong my end.

For your question, I think it would be best to go to the official adsense forum where Google employees actually help out.
6:53 pm on May 29, 2012 (gmt 0)

5+ Year Member



The form for reporting invalid clicks is
[support.google.com...]

Find out if most of the clicks are from one source.
If you have Google Analytics go to Content > Adsense > Adsense Referrers
Select todays date, then click the Adsense Ads Clicked column heading to get the referrer with the greatest number of clicks.
If the referrer is a pay-per-click company you are being click bombed.
You can block referrers using htaccess. See [webmasterworld.com...]

Check also on Adsense Pages in the left menu.
Click on the tab on top of the leftmost column marked "Secondary Dimension" and select Domains to see if the clicks are coming from one domain.
6:56 pm on May 29, 2012 (gmt 0)

WebmasterWorld Senior Member ken_b is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Is that 10% just on todays reports? If so, the various components may simply have not updated at the same time, making CTR look higher than it really is.
7:05 pm on May 29, 2012 (gmt 0)

10+ Year Member



Thanks for the help everyone. I just logged into the account and now the CTR looks normal and my balance is back to what it normally is. I'm guessing Google automatically corrected and it was a bug?

Should I still report it even though it looks like those clicks were removed?
9:01 pm on May 29, 2012 (gmt 0)

5+ Year Member



I wouldn't, since Google has already removed them there's no need to raise the alarm.
But I would worry about what caused the clicks.
If if was large number of clicks compared to the usual daily total, you might want to keep a close eye on your traffic sources over the next few days.
9:51 pm on May 29, 2012 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member Top Contributors Of The Month



If you had less than 1,000 page views in one day, then that is normal.
2:05 am on May 30, 2012 (gmt 0)

WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



I don't think Google always updates every metric at the same time. I mean, I don't know that for sure, but it seems like they don't in my account at least. As long as you end up normal, I wouldn't worry about it.
 

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