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Google Custom Seach

can no longer open the control panel

         

shallow

4:08 pm on Feb 16, 2011 (gmt 0)

10+ Year Member



I've spent hours on this including posting inquiries in the Adsense Help Forums. Plenty of people have the same problem but I could not find any definitive answers to fix it.


I can no longer manage an existing search engine that I created yesterday. It worked fine once my web developer set it up. But since last night, I haven't been able to access the search engine. I get the message:

"You are not authorized to access the page you requested."


I can't access the control panel or statistics, though I candelete the search engine.

Should I delete it and start from scratch? Easy enough to do but it would sure be helpful to know what caused this problem to prevent it from happening again.

Thank you.

netmeg

6:26 pm on Feb 16, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



No, I think it's some kind of bug on Google's end. Your best bet is to make sure you post in the AdSense help forum and maybe the CSE help forum. I have over a hundred search engines; I can get into the ones I created a long time ago, but not the ones I created in the AdSense interface.

Last time I had a custom search engine problem (which was also Google's issue; they couldn't link AdSense accounts properly) it was a few weeks till it got fixed. Custom search isn't a big priority, it would seem. So you'll probably have to be patient.

shallow

1:14 am on Feb 17, 2011 (gmt 0)

10+ Year Member



Thanks, netmeg. Will keep bugging Google until they fix it. :)

shallow

2:33 pm on Feb 17, 2011 (gmt 0)

10+ Year Member



Question:

Some of the search returns show dates; pulled somewhere from WordPress. I've taken a hard look and can't really pinpoint why some dates display and others don't.

Most of the articles at my site are timeless, but when a number old dates display in the the search results it makes the site looked dated. Not good.

Any suggestions how to fix this?

Thank you.

netmeg

7:37 pm on Feb 18, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Well that's actually a WP issue, not an AdSense issue (as the custom search is only going to show what's in the index anyway) You can't remove the dates from the index, but you can take them off your posts, if they're really timeless, then they shouldn't get (or stay) in the index. Look for a WP plugin called Date Exclusion. You can remove the dates immediately after posting, or after some designated period of time.

If I want to take advantage of "freshness" I'll leave a date on a post for maybe a week or two, then I'll have it drop off, unless it's an event or something that needs to stay date specific.

shallow

7:50 pm on Feb 18, 2011 (gmt 0)

10+ Year Member



Thanks so very much, netmeg. I'm going to send the info along to my web developer.