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AdSense payment e-mail

never got one before

   
5:02 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Administrator lifeinasia is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



Just got an e-mail today (Dec. 28) from AdSense informing me that they recently issued a payment.

Um, yeah, would that "recent" payment be the one that was issued last week (Dec. 22) and hit my bank the next day? Sort of late...

I've been in AdSense for over 5 years and have never received an e-mail like this before.

Oh, maybe the e-mail is *REALLY* late and is actually the notification for my first payment 5 years ago? :)
5:07 pm on Dec 28, 2010 (gmt 0)

5+ Year Member



I received the same email and came here to see if anyone else did. It seemed a bit phishy to arrive without warning after so many years. The links in the email route through doubleclick.com and then redirect to Google AdSense so it seems legit. Strange though.
5:09 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Senior Member farmboy is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



I received one also. Seems suspicious. I didn't click on anything in the email.


FarmBoy
5:51 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



It's weird, I get them from time to time, but not every time.
6:06 pm on Dec 28, 2010 (gmt 0)



I got it 20 minutes ago. First time I've seen it.
6:07 pm on Dec 28, 2010 (gmt 0)

5+ Year Member



Yeah, like netmeg, I've received them, infrequently. It is legit, but cheers that they are making an effort at least. :)
6:21 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



First time I've gotten one, seems odd to be sent out so many days after the payment. Perhaps they're just testing.
6:31 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Administrator incredibill is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



You all beat me to this as I just got my first payment email about 15 minutes ago!

It's totally legit and it's using doubleclick tracking codes in the links and a 1 pixel image tracking bug to detect email opens.

I'm suspecting they're doing some market research to see how many AdSense users are:

1) paying attention to Google notifications
2) getting their email, that the current email address is still active
3) checking open counts, there's a 1 pixel tracking bug in the HTML version
4) seeing how many have HTML email capabilities (tracking bug again)

It's also a good customer service thing to remind people they're being paid from AdSense so they might be inclined to put more ads on more pages.
6:38 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Senior Member ken_b is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



I got this too. Geeze, I get paid by paper check, which I've already gotten and deposited.

Maybe they just wanted me to know the check is really from Google. :)
5:05 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member




System: The following 4 messages were spliced on to this thread from: http://www.webmasterworld.com/google_adsense/4246709.htm [webmasterworld.com] by incredibill - 10:55 am on Dec 28, 2010 (PST -8)


I just received an email from AdSense, telling me that payment is on the way. I already have received payment for last month, just like normal.

Anyone else get this email?

My heart stopped for a second, thinking that the email was saying they had paid me in full and that's all I'll ever receive. I think I need a break.
5:10 pm on Dec 28, 2010 (gmt 0)

10+ Year Member



I got the email also.

Woke me up to some extent, but not enough to give up my afternoon nap.
5:47 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Just got it, too. We've already received payment for this month, though. Money is in the bank so I'm wondering why they sent this?
6:40 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Senior Member lame_wolf is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



They did this once before, a few months back. Pointless then, pointless now.
7:57 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Senior Member lame_wolf is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



It's also a good customer service thing to remind people they're being paid from AdSense so they might be inclined to put more ads on more pages.

Carbon footprint springs to mind.

Another half-baked idea by the powers that be.
8:00 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Administrator lifeinasia is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



It's also a good customer service thing to remind people they're being paid from AdSense...

Maybe we're jaded because we're hard core AdSensers here, but are there *really* people who don't remember that they're using AdSense?

Okay, I can see some minor publishers with low traffic sites that may go months before making the payment cutoff. Those would be likely candidates for the "reminder" e-mail. But publishers who get paid monthly? Sounds like a waste of bandwidth to me.
8:10 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Administrator incredibill is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



but are there *really* people who don't remember that they're using AdSense?


It's called customer engagement and it's a good practice, simply good business.

The fact that they finally figured it out many years later means some things are finally changing at Google.
8:41 pm on Dec 28, 2010 (gmt 0)

WebmasterWorld Senior Member lame_wolf is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



It's called customer engagement and it's a good practice, simply good business

IF used in the correct manner. To many people, this isn't one of them. Remember the last time this happened ? They told us days after we [the people] took the money out of the bank.
11:03 pm on Dec 28, 2010 (gmt 0)



Got it half an hour ago - also wondering why AdSense team would send it so late after the payment was made.
1:01 am on Dec 29, 2010 (gmt 0)

WebmasterWorld Administrator martinibuster is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



...also wondering why AdSense team would send it so late after the payment was made.


Bill made excellent suggestions in a previous post: The email was for market research or customer engagement. Could be data collection for research because of the tracking codes and single pixel image that phones home to let Google know the email was opened.
5:13 am on Dec 29, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



What I thought was weird was how they congratulated me for the payment. I've been getting payments for 7 years. I don't think they need to congratulate me for this one month. But hey thanks! :-)
1:51 pm on Dec 29, 2010 (gmt 0)

WebmasterWorld Senior Member lame_wolf is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



Bill made excellent suggestions in a previous post: The email was for market research or customer engagement. Could be data collection for research because of the tracking codes and single pixel image that phones home to let Google know the email was opened.


According to the ASA... These emails are being sent out by our team to help publishers better anticipate their payments. The idea is to cut down on payments-related issues by helping publishers plan in advance.
[webmasterworld.com...]
4:51 pm on Dec 29, 2010 (gmt 0)

WebmasterWorld Administrator lifeinasia is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



The idea is to cut down on payments-related issues by helping publishers plan in advance.

Yes, receiving the e-mail a week after the payment definitely helped me plan. :)
 

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