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Adsense Extortion Attempt

How do I work this out with Google

   
2:21 pm on Dec 7, 2009 (gmt 0)

5+ Year Member



For the last several days I've been seeing 10x my normal revenue due to someone generating 1000's of clicks on ads on my search channel. I notified the AdSense team immediately through the contact us (a pain in itself). Today I received an extortion letter indicating they'd stop if I pay them half the money. Otherwise they'd continue and get my account banned. What is the suggested way to contact and work with Google on this so that I don't get my account banned?

[edited by: incrediBILL at 3:59 pm (utc) on Dec. 7, 2009]
[edit reason] fixed typo [/edit]

12:29 am on Dec 10, 2009 (gmt 0)

5+ Year Member



If someone does local changes to the DNS results they could direct traffic for my domain to any server. I don't see how Google could tell if it was really my server or not. I think the "Allowed Sites" only prevents a certain amount of attacks/fraud.

The first pass I did didn't show anything out of the ordinary in my logs or directory structure. I'll have to go back over it all with a fine tooth comb.

Santa, this year I'd like to have someone from Google respond to me concerning this extortion attempt. I've been real good. Pretty please?

12:38 am on Dec 10, 2009 (gmt 0)

WebmasterWorld Senior Member leosghost is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



read your sticky ..
12:42 am on Dec 10, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I've followed up with Chrispcritters separately, since I can't discuss account-specific information publicly.

ASA

12:52 am on Dec 10, 2009 (gmt 0)

5+ Year Member



Thanks Leosghost and ASA.
1:56 am on Dec 10, 2009 (gmt 0)

5+ Year Member



Please let us know if things went well. I know you can't discuss specifics but just letting us know if you're able to keep your Adsense account. As a matter of fact this would be good to know in case if others are getting "blackmailed" too!
2:34 am on Dec 10, 2009 (gmt 0)

5+ Year Member



I want to take care not to go outside any T&C's. My account is still active and has been addressed in a manner that I believe is reasonable. Hopefully there will not be any future happenings - not an experience I want to go through again.

Thanks Santa.

6:44 pm on Dec 10, 2009 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member



Any advice for how others could avoid this problem, or how best to address it if it occurs?
6:54 pm on Dec 10, 2009 (gmt 0)

5+ Year Member



I want to do some testing on the "allowed sites" functionality first, but I would say for sure to use that. I'd also report unusual surges in clicks if you can't otherwise explain it. I'd also pass along any extortion letters you get ;)
6:56 pm on Dec 10, 2009 (gmt 0)



I've followed up with Chrispcritters separately...

You rock ASA.
3:39 pm on Dec 11, 2009 (gmt 0)

5+ Year Member



The email provider was nice enough to shut down the email account based on my reports.
3:53 pm on Dec 11, 2009 (gmt 0)



Congrats...for the moment:-)
8:24 pm on Dec 11, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The email provider was nice enough to shut down the email account based on my reports

If it came from a jurisdiction which has a "real" police force, then I'd also contact them.

This 42 message thread spans 2 pages: 42
 

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