Forum Moderators: martinibuster

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No Ads on Website, Login working fine.

Adsense account : 6 years old. Suddently no ads, Login working fine.

         

Coppercavanders

1:47 pm on Dec 4, 2009 (gmt 0)

10+ Year Member



Hello Everybody,

I got up early morning only to find that my website now is not showing Google ads. It shows an empty space. I am not sure why.

I can login fine into my Adsense account. As expected the page impressions are 0.

I even emailed the Support team on 2nd Dec, but havent received a response as yet.

Help!.

marcel

3:29 pm on Dec 4, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Have you tried another browser, or from another computer?

surfer67

3:38 pm on Dec 4, 2009 (gmt 0)

10+ Year Member



I even emailed the Support team on 2nd Dec, but havent received a response as yet.

So it's been like this for 2 days?

explorador

6:12 pm on Dec 4, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Sorry for asking but did you do something questionable?

I know of cases where this happened and was due to copying content from other sites without permission (giving credit) or posting content related to adult materials or illegal software. Some receive a warning, some never get anything but a suspended domain. A suspended account is something different

Coppercavanders

4:58 am on Dec 5, 2009 (gmt 0)

10+ Year Member



Hello Marc,
Thanks for replying. Yes I tried it in all browsers. If it was a browser issue, then the impressions would have been lesser but in my case my adsense login says 0 impressions.

Hello surfer67,
Thanks for replying, Yes its been 2 days since, add 1 more day now.

Hello explorador
Thanks for writing.

I understand your point. I believe if I had done something objectionable, then they would have blocked my account and sent me an email on it.

But so far I havent received any email and my login is working fine.

Mine is a mobile website and has been live since 2002.

I am not sure if Google rankings has something to do with Adsense disappearing. But last month, my traffic did fall drastically.

It happened in Mid July as well but it came back automatically in mid August ( exactly after one month )

Any ideas?

Should I email Adsense Support again?

rash

11:27 am on Dec 5, 2009 (gmt 0)

10+ Year Member



Did you check your junk folder? May be the mail would be sitting there. Try mailing adsense again after 7 days and if you are 100% sure you did nothing wrong, ads should resume.

PCInk

1:38 pm on Dec 5, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



It happened to me the other day. I logged into AdSense, created a new advert, pasted into the page and waited for about 15 minutes. Then the adverts were there again.

Maybe they have changed the code slightly because my AdSense code was several years old?

Lame_Wolf

1:54 pm on Dec 5, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Are you in India ?
I know that the Indian Authorities blocked millions of moblies the other day.

zdgn

4:36 pm on Dec 5, 2009 (gmt 0)

10+ Year Member



One of my sites has a very popular and high-converting page that gets knocked off AdSense for a couple of weeks or so once every year.

This page is part of a user-generated section where I think some risque language phrases or words trigger what I think is a manual AdSense review occasionally (The page itself contains or links to nothing questionable at all, just a bunch of guys and gals speaking casually.)

With a custom channel just for that page, I know within a day if this happens. The ads get back in a few days.

explorador

5:04 pm on Dec 5, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Coppercavanders, a closed account gets notifications or at least you see the message when you try to login. Anyway a suspended domain not always receives notifications, there are many stories of people who faced this, having adsense working on other domains except from one.

You could try something, first check your allowed sites, check if you only are allowing ads to show on your domain, if so, turn that off for a moment.

Then upload a page with your adsense code to another domain. If it works then is your domain what's blocked. Good luck

Coppercavanders

7:27 am on Dec 6, 2009 (gmt 0)

10+ Year Member



Thanks rash,

Yes. I searched everything. No email nowhere.

<< Try mailing adsense again after 7 days and if you are 100% sure you did nothing wrong, ads should resume. >>

Yes. Thanks. I will do that and post here.

=========

Thanks PCInk

<< It happened to me the other day. I logged into AdSense, created a new advert, pasted into the page and waited for about 15 minutes. Then the adverts were there again. Maybe they have changed the code slightly because my AdSense code was several years old? >>

Yes. I will try this. Thanks.

=====

Thanks Lame_Wolf,

Yes. I am in India. Well, I am not sure on that.

======

Thanks explorador

<< Coppercavanders, a closed account gets notifications or at least you see the message when you try to login. >>

Yes.

<< Anyway a suspended domain not always receives notifications, there are many stories of people who faced this, having adsense working on other domains except from one. >>

Ok. I see. I have been using the same code only on one website. I will try it out on other domain as well and post my findings here.

<< You could try something, first check your allowed sites, check if you only are allowing ads to show on your domain, if so, turn that off for a moment. >>

Ok.

<< Then upload a page with your adsense code to another domain. If it works then is your domain what's blocked. Good luck >>

Yes. Sounds good. I will try it out and paste my findings here. Thanks a lot.

Thanks all your guys.

Coppercavanders

8:02 am on Dec 6, 2009 (gmt 0)

10+ Year Member



Dear explorador,

I used the same adsense code in some other website and the ads show fine.

So does that mean that my domain has been blocked. How do I rectify the same. ?

Thanks.

rash

12:28 pm on Dec 6, 2009 (gmt 0)

10+ Year Member



I would like to "seriously suggest" based on my experience is that if you "really!" I mean "really aren't wrong" then don't lose your cool, have patience, work on building your site in the mean time and wait for Google's reply once you have mailed them. Expect delays since Google is like the number one company on the Internet and they have millions of mails daily. You can try to appeal with Google after a weeks.

But if you have done anything wrong out of this:

1. Asking your visitors to support you by clicking ads
2. Asking your friends or family to click ads
3. Asking on chat rooms to click ads
4. Clicking your own ads
5. Copied any amount of content from any websites (even a small image icon counts)

OR violated anything else out of this -
[google.com...]
OR this -
[google.com...]

Then, there is no hope! and only the Big G can decide.

Coppercavanders

1:42 pm on Dec 7, 2009 (gmt 0)

10+ Year Member



Thanks Rash for your reply.

Well, from my experience I am pretty sure the site is clean. I went through your points and I dont think we violated any rule therein.

Is there someway anyone can run thorough my website and give an expert opinion. I am not sure whether we can paste website url here, but I really want to know what went wrong. Can someone help.

explorador

1:58 pm on Dec 7, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Coppercavanders, you could rectify if yor domain was blocked contacting them, yes you have to wait and see if they ever respond. So far, it seems your domain was actually blocked.

I went through your points and I dont think we violated any rule therein.

I think there is the space for trouble.

Sounds to me somebody other than you also uploads stuff to your site or at least somebody else writes on your site. Check if any copied (literal) content was posted on your site, check if any link to malicious site was added and also check for any hack on your site. It's been reported (and happened to me) that some sites were hacked to insert links to sick stuff. In my case was a php code showing links to iran. This could hurt your earnings-traffic and also your reputation.

I'm a one man band, and I see that when a site is mantained by a group usually the owner is not sure what or why something went wrong. Follow the #1 rule, don't tell anybody about your site, some friends click on the ads to "help" you and only get you banned.

Good luck

Coppercavanders

11:13 am on Dec 15, 2009 (gmt 0)

10+ Year Member



I finally recd an email from Google telling me about where the problem lies and that they have currently disabled the ads on my website. I have corrected the same and have informed them. How many days does it take before the ads come back assuming everything is fine.

Thanks.

HuskyPup

2:29 pm on Dec 15, 2009 (gmt 0)



Google telling me about where the problem lies

They actually informed you what was wrong! Wow...what's up, have they decided it's the season of goodwill?

Can you tell us what it was and just as important, how long it had been like that?

Was it something new you had done or something longstanding and they have a new policy of which you were clearly unaware?

surfer67

4:54 pm on Dec 15, 2009 (gmt 0)

10+ Year Member



I finally recd an email from Google telling me about where the problem lies

are you going to keep it a secret?

Coppercavanders

8:14 am on Dec 19, 2009 (gmt 0)

10+ Year Member



Sorry Guys was away from office for a while hence couldnt reply.

Yes. I did recieve an email from Google telling me the reason and the page link why they have disabled ads on my website. This letter came after almost 25 days since the ads disappeared. Isnt this very strange? Anyway, I promptly deleted the objectionable pages.

I apologised for the mistake and replied to their email and this is what I recd : <removed email quote. See TOS>

I believe this is the end of the road right ?

I always assumed Google will send me a warning email before disabling the ads. Guess I was expecting too much.

[edited by: martinibuster at 10:49 am (utc) on Dec. 19, 2009]
[edit reason] [webmasterworld.com...] [/edit]

expat123

7:19 pm on Dec 20, 2009 (gmt 0)

10+ Year Member




so what happened? can you paraphrase the email quote?

explorador

2:52 pm on Dec 21, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Sounds like "guilty"... fast to ask but no answers so far, sorry man, we are curious about your case