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What happened to my adsense account? What is going on with all my ads? Are they being tracked? Will I get paid for the traffic? Did I just go from changing my email address to losing my whole account? This is crazy!
I think you tried to change way too many things at the same time and that is how the problem started. Can you try to log in using the old email address?
You are probably right, but when I changed the email address Google asked me to update my details and they had the wrong information for payee name, so I just tried to fix the mistake. Had I known....
I did try to login with my old email address, but unfortunately that no longer works.
It wasn't changing your email that did it, it was changing the payee.
But I did not change the payee name. When I changed my email address Google put in an old business name that I had already changed in my adsense account a long time ago. It is funny because I remember back when I changed the payee name in my account from one to another and it was no trouble at all. Now I cannot even change an email without all this nonsense.
BTW, I still haven't heard back from adsense about switching back. So I am now going on over 2 weeks with no access to my adsense account....
Adsense Advisor, are you reading this?
In the payee name for some reason it had an old name that I had changed years ago, so I changed it to my current company name and hit the resubmit button.
But I did not change the payee name.
It would appear that Google still had that "old" payee name as your business and since you updated that field when changing the address it considered you a new person. Tough luck.
AdSense Advisor is more an advisor and less a fixer of problems.
I am noted for one mantra with AdSense.
"Change bloody nothing" - It's the kiss of death.
Of course I disagree, but only because you limit it to adsense.
People are shocked when they switch domain names and traffic or earnings drop. Big companies with a good reputation change their name because a marketing whiz suggests it, and people don't even know how to get in touch with them anymore.
A new owner bought my favorite restaurant, They kept the same menu but replaced quality ingredients with the cheap stuff. they closed 6 months later.
I won't say that you should never change, but you should be damn sure you understand the risks.