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Yes, I got that dreaded email, too: adsense account disabled.

Your business model is not a good fit for the Adsense program

         

fischermx

2:47 pm on Apr 29, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Well, yesterday I got that email informing me my Account is being disabled.
But, before you rush to blame on me, please take in account, that I'm not hiding under a newly created nickname. I'm a 3 years old webmasterworld supporter member.
Also, please note that my Adsense cancellation is not because "invalid clicks", the one get you booted without further payment. The email I received is the one that says that "your business model is not a good fit for the adsense program", and they will still paying me the last month and this one as well.

My website is about an IT topic, in which I have some expertise. I started this website, just because I knew about the topic and started to write about it.
So, everything started just for promotion. I already had adwords account, because I was promoting some affiliate sites, some very tiny ones. Then I decided to create a campaign to promote this new website, and throw like $5 bucks a day out of my pocket. A month later, I signed for Adsense, so there was as point where I was running both, and the adsense earnings somehow compensated my adwords spending.
As time passes, the Adsense earnings overpassed my Adwords spending and somehow this resulted in a "business model" (please note the sarcastic use of quotes).
There were good times, in 2006, a peak, but then profits went down, and down, and down, mainly because the QS on adwords. I didn't care too much, because my website was good, and I was getting lots of free links from blogs and forums, so I was getting free organic visitors, and compensated the always increasing adwords costs.

At the beginning of this month, the Quality Score thing practically erased my campaigns by increasing 99% of my keywords to $10.00, and the only ones surviving were those 4 years old affiliate campaigns, which by the way, have all keywords in "great" quality.
Then, I had a few email interchange with an Adwords representative about this last event, and I'm quite sure this was the one that triggered a manual revision and got my adsense account down.

After these three years, my website grew a lot and it is somehow well known in its niche. I get like 500 visitors a day, free of charge, from the SERPS.
Also, there are like 150 people who regularly sent press releases for products related to this IT niche. I mention this so you have an idea, that I'm talking about a REAL website, with real people reading and getting help and useful information.

I know there are histories about people getting theirs accounts back, at least, I've read about 7 or 8 in this three years of reading webmasterworld every day. But those were cases about "invalid clicks", which turned to be a false statements, so, Google give them theirs accounts back.

So, the main reason to post this here, and ask this here publicly, is if you know cases from people getting the "your business model is not a good fit" that has appealed and get their adsense account back.

MFKaHB

7:38 pm on May 2, 2008 (gmt 0)

10+ Year Member



Google moves in mysterious ways. I have multiple Adsense accounts. I have used all of them for the purpose of arbitrage. One account was disabled over a year ago. The other arbitrage accounts are still in operation today. So as it appears, Google has no systematic plan in removing Adsense accounts. Sometimes, as is the case with Fischermx, even legit accounts get disabled. While at the same time, obvious offenders (not meaning myself) stay in business. I would recommend Fischermx to keep communicating with Google. Try to stay polite. Even if they look like complete fools.

fischermx

8:15 pm on May 2, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Well.... yes, I think that too. This is not systematic. I even think they have a sort of score, or strikes counter, and when you pass some line, then boom, you get banned, but sometimes, it is not a single thing.
As someone pointed, may be I'm moving in a couple of gray areas, which taking individually, seemed innocent, but put them all together and you have an adsense account cancellation.

Webwork

11:34 pm on May 2, 2008 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



makes me think like if they admit they can go wrong in an account cancellation

You're just not quite "getting the attitude right" and I don't see that as a hopeful sign. Still, it's your battle to stage.

Why don't you try this as an "effective attitude of engagement": IF YOU show genuine evidence of naivete, innocence, remorse, pennitence and willingness (and ability) to mend your ways then THEY MAY conclude that you went wrong by honest mistake and really are a good guy who deserves a (monitored) second chance.

Plan B: Go in will all your guns blazing, asserting that they're out to get you and that could be their last mistake, and we'll wait for news how you - along with Dirty Harry, the Dirty Dozen, The Magnificient Seven, Mel Gibson, Bruce Willis and Superman - beat Googlebot and the 'plex in battle.

You might stand a chance, with your current attitude, if you could get DigitalGhost to ride shotgun with Superman. If Ghost can't kick the 'bot's butt with his verbal skills he always has his Army Ranger training to fall back on.

fischermx

12:40 am on May 3, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I understand your point.
Actually, in my appeal form, I did have a naive and innocent attitude... ;)

fischermx

4:28 pm on May 5, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



BTW, do they reply to an appeal form? at least to say "no" again?
I sent the appeal form the next day they sent me the cancellation note, and I have not received a response.
I wonder if they ever received it.

Hobbs

4:46 pm on May 5, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



probably your appeal is waiting for its turn depending on how busy the banning bot has been lately you will eventually hear from them.

Webwork is a fine observer of human nature, and said exactly what I wanted to get through to you but was afraid of sounding offensive when you are already down.
(he might have gotten carried away on the cartoon bit, but that's Webwork for you)

It's hard to keep it positive I know, and in situations like this one is grasping for a straw to put the blame on others, resist the temptation, even when Google is IDIOTICALLY vague, keep it positive as much as you can.

soona99

5:32 pm on May 5, 2008 (gmt 0)

10+ Year Member



A family member received the same email today from Google Adsense. I believe the problem is using both adwords and adsense together on the same website. I just wanted to let you know you're not alone with this matter. Her email didn't have any links to adwords guidelines or an appeal form. Where did you get the appeal form?

fischermx

5:42 pm on May 5, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Well, if her email did not have that link to adwords, it might not be the same kind of email, or the same reasons for cancellation.
I have found a few emails like mine on the web and they all look the same.

The appeal form, was not included in the email, of course.
I got that from the Adsense Help.

spaceylacie

5:50 pm on May 5, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



This might be too simple but you are comparing your site to eweek and were using adwords to drive people to the main index file on your site... Well I went to eweek, the main index file and all I got was a huge ad and a little option to skip it. If your site is like eweek, I can see why you got banned. You weren't linking adwords customers to a page with nothing but a huge ad and a small link to skip it were you? I was totally turned off by that eweek site, who replaces their main index page with a huge ad? That is suicide for a webmaster.

But like I said, this is probably too simple a solution and hopefully your site is not that much like the eweek site. Good luck.

fischermx

6:04 pm on May 5, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Lol....nooooooo!
Yes, I know what you're talking about. On eweek, the "interstitial" ad happens once per day, per visitor, I think. But, no, I didn't have interstitial ads.
And also, no, that won't kill eweek, not other many sites who use it.
Huge ads and interstitials are widely used on web portals about IT topics.

spaceylacie

6:24 pm on May 5, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Okay, good, just thought I'd ask... Might not kill them but won't help either. None of the sites I regularly visit have those. I'm glad you decided not to jump over the bridge just because people you know of did it and survived! Well, that's another topic.

I was not trying to accuse you of anything, just asking like I said. Hopefully suggestions by others will be more helpful to you.

arikgub

3:23 pm on May 7, 2008 (gmt 0)

10+ Year Member



Sorry, but what if a "business model that doesn't fit", in this case, is simply a model that doesn't make money to the advertisers?

More and more advertisers are choosing to opt out of the content network. There must be a point when Google will become concerned with the "bad name" of the content network. Smart pricing may not be a good enough idea to support content network in the long run. It is a fact that many advertisers do not rely on the smart pricing, they just stay away.

Arbitragers are likely to fall into the category of sites that does not make money to the advertisers, but the definition of "inappropriate business model" can be expanded towards "real" content sites.

netmeg

4:05 pm on May 7, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Of course it can. If an adult images site wants to run ads on my family-friendly event site - it might make make me money, and it might be a perfectly 'real' content site - but it doesn't fit my business model.

cagey1

11:54 pm on May 7, 2008 (gmt 0)

10+ Year Member



If you are using Adwords to send traffic to a content site with Adsense, pay attention to two numbers:

1) the number of outgoing links on the landing pages (not counting Adsense)

2) the click-thru rate on the Adsense ads

If the first number is low and the second number is high, you are waving a red flag in front of Google that says "Arbitrage."

I would be very leery about sending Adwords traffic to any Adsense page that isn't overflowing with outgoing links.

SlimKim

12:26 am on May 8, 2008 (gmt 0)

10+ Year Member Top Contributors Of The Month



well - i got my account disabled today and never a email of explanation

i noticed my sites didn't have ads.

i just logged in and their was the message.

I've had an account for years and nothing has changed lately. I use to make hundreds of dollars a day and now only about 20 - 30, so it wasn't a big loss, but still, it makes you wonder why.

Time to focus on rolling out my own products

fischermx

12:47 am on May 8, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Slimkim:
How was that? Didn't you get a cancellation email?
Where did you see the message then? Was it in your adsense control panel? Because I see nothing in my control panel that says my adsense account is about to be canceled.

cagey:
My pages have dozens of outgoing links :(

soona99

1:34 pm on May 8, 2008 (gmt 0)

10+ Year Member



Where did you see the message in your adsense account? My family member had her account cancelled by email only. She swears there is not a message anywhere in her account. I've had spam filters catch google emails before, so what if her spam filter had caught hers? If they're closing down an account, they should be a big red message on the top of the first screen in the adsense account. Anything else is unacceptable.

fischermx

2:04 pm on May 8, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Soona:
You know what, I think SlimKim refers the she saw the cancellation message when she tried to log into her account.

soona99

5:31 pm on May 8, 2008 (gmt 0)

10+ Year Member



I have a question for fischermx and SlimKim-where your adsense accounts in a personal name or corporation?

MFKaHB

10:05 pm on May 8, 2008 (gmt 0)

10+ Year Member



Would that perhaps make a difference? Would be interesting...

fischermx

10:14 pm on May 8, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I have a strange history about that, and I've recently told it twice in other threads.
My account was setup as an individual. But, then, I incorporated two years ago. Then, instead of opening a new adsense account, they just replaced my name with the company name.
And BTW, my name is nowhere in the account now.

[edited by: fischermx at 10:33 pm (utc) on May 8, 2008]

MFKaHB

10:20 pm on May 8, 2008 (gmt 0)

10+ Year Member



Is Google developing an allergy for business accounts?

MikeNoLastName

11:23 pm on May 9, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



You should just reply to the original e-mail and ask for a clarification of what the problem is and compare your business model to other comparable sites which use adsense and are not banned. From my experience, they apparently place an internal reference note on your account as to WHY things are banned or stopped and other employees can read it.

We got a notice a few months back (I think I started a whole thread about it on here at the time) that one particular of our pages (which was a lot like most of our pages) was not conforming to the guidelines and would not be allowed to show ads anymore. They included a whole list of "applicable" guidelines. After agonizing over it an entire weekend, apparently like yourself, and trying to figure out what the heck triggered it, I wrote back simply comparing our page to a slew of others and their own examples and asking specifically what did they not like about it. I got a message back in a day or two mentioning what the original reason was based on the first reviewer's note, and saying that I was NOT getting penalized after all and that the second reviewer could find absolutely nothing wrong with the page. So possibly, just as apparently in my case, it may just be a rookie investigator or someone who looked at it incompletely or funny that banned it by accident. It's a shame that they can cause so much aggravation and loss of income with just the click of a button.

SlimKim

3:30 am on May 10, 2008 (gmt 0)

10+ Year Member Top Contributors Of The Month



my account is sole proprietorship / individual

there was no email notice in any spam / trash folders

when i logged in ... instead of seeing the usual

i get a small google adsense logo and the following message surrounded by lots of white space ...

Account Disabled
Your AdSense account for this login is currently disabled. We recommend checking your email inboxes for any messages we may have sent you regarding your account status. Sometimes our messages can be caught by email filters, so please be sure to check the Bulk/Spam folders of your email accounts as well.

If your account was disabled for invalid click activity, please visit our Disabled Account FAQ for more information.

fischermx

3:12 am on May 12, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Mike:

I knew I remembered a case from someone which account was not canceled after all.
It must be your case, though I can't find the thread.

And I think I remember yet another case where Google simply responded something like they really didn't mean to send that cancellation email, or that the email itself, was sent in an error.

RonS

3:27 am on May 12, 2008 (gmt 0)

10+ Year Member



Have you upgraded to a GMail account? Are you trying to login with the other email address?

nippi

6:21 am on May 13, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



As one who has got, then lost an adsense account, and been a director of a company that got, then lost(by association) its account, then got it back then lost it again(not 100% sure, but likely a site quality issue) my advice is:-

(1) Put togethor a report on your traffic sources . You a re going to need to show that most of it came from non adwords sources.

(2) Hopefully your adwords was to drive people to your affilaite revenue streams, and you can show this. if you can, do so.

(3) Admit all guilt, and forget about pleading based on your crime being small. A small inadvertant breach of google adsense rules is still a breach, you need to show that it was excusable for reasons other than size. if you are arguing you should be reinstated based on the size of the crime.... you will get nowhere. Plenty of people lsot adsesne accounts for a couple of bucks of false clicks.

keep pleading your case.
continue on after receiving the likely form responses that don't address your crime.
be nice, don't beg or blame bluster.

if all else fails, sign up with valuelick. I make more with them anyway than with adsense.
sign up with valueclick

bumpski

11:31 am on May 13, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



While I think it is legitimate to promote your own pages, whether there is Adsense on them or not, as a result of this thread, I have deleted every Adwords campaign that even hinted of self promotion of any of my websites showing Adsense ads. None of these self promoting ads were arbitrage attempts, just exploring promoting new pages, etc.

None of these campaigns were active at this time, but now I've made absolutely sure they are deleted. For those who don't know, even if you delete an advertising campaign in Adwords, the campaign still exists in a deleted state. This can be convenient at times for the advertiser, but it can be convenient for Google too!

I guess you can tell I don't want that "dreaded email"

rakeshmaya

6:19 am on May 15, 2008 (gmt 0)

10+ Year Member



I think adsense and adwords are becoming nightmare. Most of the smaller website are having adwords as main traffic source and adsense as main source of revenue, most of them afraid of the day when they receive the dreaded mail from adsense.

Recently one of my site was banned from adsense for violatiing their policies, i have been using adsense for quiet a time, i rechekd my site went thru the policies again and couldnt find anything wrong. i emailed them and asked them to specify the reason. They replied they cant specify the reason as they dont have details.

now i am worried that my other sites would be banned too for some unspecified reason

fischermx

2:19 pm on May 20, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



You know what, I've just discovered a thing.
I contacted other two persons which I know were banned for the same exact reasons, all of us did the same thing recently: consolidated both adsense and adwords login in a single gmail account... :(
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