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Is Anyone In Charge At The Plex?

More Frustrating Metrics!

         

HuskyPup

11:18 am on Oct 9, 2007 (gmt 0)



On Monday 7th October I had one of my busiest traffic days of the year but with nearly the lowest CTR and eCPM too, EPC was normal.

Judging by the volume of posts concerning one's inability to log-in, view metrics and extremely slow updates, the question has to be asked, "Is anyone actually in control of the AdSense program and are they taking our complaints seriously?"

Something, somewhere is evidently not right and if they were to admit to me they have a problem, fine, however their silence is akin to a teenager denying all knowledge of a wrecked bedroom after an all-night house party!

Does anyone have any insider knowledge of what is actually happening?

Maybe I ought to just get on a plane and present myself at their reception desk and demand/request an explanation?

mattg3

1:14 pm on Oct 9, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



however their silence is akin to a teenager denying all knowledge of a wrecked bedroom after an all-night house party!

[adsense.blogspot.com...]

This video gives an insight into the Google age structure.

ann

1:36 pm on Oct 9, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



That seems to be more about you tube not google adsense.

mattg3

1:40 pm on Oct 9, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The manager states he is a product marketing manager with Google. :)

The Url in the ad reads as www.youtube.com/AdsenseVideoUnits

martinibuster

3:26 pm on Oct 9, 2007 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



On Monday 7th October I had one of my busiest traffic days of the year but with nearly the lowest CTR and eCPM too, EPC was normal.

Monday October 8th was a holiday in the United States. That could possibly account for a different demographic of visitors to your site and their reasons for visiting. The tale is in your log file for referrers and keyword phrases. My overall eCPM took a dive on Monday October 8th, likely because many advertisers paused their campaigns. Curiously one sector remained lively. It's back on track today, Tuesday the 9th, and coming on extra strong.

Chapman

3:56 pm on Oct 9, 2007 (gmt 0)

10+ Year Member



Monday October 8th was a holiday in the United States

Holidays are a regular occurrence... the rather obscure Columbus Day observance should not have had a more damaging affect on earnings than the more significant holidays typically do. Actually, on Oct 8th, the day of the holiday, my earnings came back quite strong... today is looking good as well.

No, I agree with HuskyPup... something broke and something got fixed. After working 30 years in an industry with a technology that's really just "cutting it's teeth", I know computers and networks break... on their own or by poor decisions or mistakes! It's a simple fact of life.

Expecting Google to own up to having "wrecked the bedroom" is another thing completely! Not bloody likely!

Chapman-

martinibuster

4:33 pm on Oct 9, 2007 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



the rather obscure Columbus Day observance should not have had a more damaging affect on earnings than the more significant holidays typically do.

That's what I thought until I earned 30% less than a normal day. I agree it's not widely celebrated, but not for government workers, bankers, and postal workers.

A couple of my sites did well, but several of my bigger sites did poorly. So as I posted above, it doesn't appear to have been an across the board effect.

I didn't experience anything broken on Columbus day. Over the course of the last few weeks I have had intermittent problems logging in. Is this thread about the outages over the course of the last few weeks? Or is this discussion about a specific event on Columbus Day?

HuskyPup

5:02 pm on Oct 9, 2007 (gmt 0)



Just goes to show what going away does to the brain! I've been typing 8th October all day and just realised it's the 9th therefore my post should've read Monday 8th!

Is this thread a about the outages over the course of the last few weeks?

For me there definitely seems to be a direct correlation between outages and reduced CTR/eCPM/Earnings and sometimes Page Impressions, my EPC is slightly down the past couple of days but within its usual range.

Considering some AdSensers are not seeing any or minimal outages it definitely leads me to feel that only specific AdSense accounts are being adversely affected by their problems which then probably means only those accounts held on specific servers.

I assume G sees our complaints here and run around asking "Why are people complaining, is something broken?" however with their typical silence none of us know whether or not there has been a problem and whether it has been resolved.

A bit more clarity from them would do wonders to reassure publishers fears since we all know that this stuff breaks and theirs must do since they are possibly the most used servers on the planet?

The frustration of driving more and more traffic to sites and maintaining top SE positions is difficult enough as it is but to have a major partner act dumb all the time is enough to make anyone rant! [/end mild rant] :-)

HuskyPup

10:21 am on Oct 10, 2007 (gmt 0)



Boinggggggg!

And as if nothing had ever happened, Tuesday returned to normal:-)

Please guys, no more tampering!

Lame_Wolf

11:09 am on Oct 10, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



October has been bad for me. On average 40% down on earnings.
In September, there were parts of the day where adsense would update every 30 minutes or so, but this month it takes hours to update, PPC down although clicks are up.

This is my 1st October, so I have no past details to refer back to, but something doesn't seem right.

Every month I have been seeing an increase in earnings ... until October came :(

plh
Paul

jomaxx

5:40 pm on Oct 10, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



What HuskyPup needs is a theory that fits the observations. Since only the CTR is down, he needs a reason why people were seeing the ads but not clicking. My 2 suggestions:

1. Slightly different mix of ads being shown - due to different bids, different campaigns running, different targeting by Google, who knows.

2. Surges in traffic frequently mean a much less motivated audience. Whenever I get a bump in traffic due to a great temporary link or a news event, the increase is NEVER reflected in actual conversions.

BTW, my stats were about as expected on Monday.

HuskyPup

6:51 pm on Oct 10, 2007 (gmt 0)



he needs a reason why people were seeing the ads but not clicking.

Whilst I respect your comments the fact is that whenever Google/AdSense have a problem I experience reduced metrics across the board which suggests to me that their reporting mechanisms are not as robust as they try to assure us they are.

It's as simple as that, no more, no less, reduced earnings, fact.

jomaxx

8:05 pm on Oct 10, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



3. People were clicking at the usual rate but Google lost the record of these clicks. Unless AdSense itself (not the login servers) was actually nonresponsive for some period of time, I find this highly doubtful.

4. People were clicking at the usual rate but Google held some of these clicks until the next reporting day. This used to happen quite a bit; not sure if it still does.

I'm just trying to go from "Google is broken" generalities to specific explanations that fit the observed symptoms.

europeforvisitors

9:22 pm on Oct 10, 2007 (gmt 0)



BTW, my stats were about as expected on Monday

Same here. AdSense impressions were normal, and eCPM was an insignificant two cents higher than the month's average to date.

HuskyPup

9:57 pm on Oct 10, 2007 (gmt 0)



Unless AdSense itself (not the login servers) was actually nonresponsive for some period of time, I find this highly doubtful.

Then just why is it that quite a few people bother to post having the same symptons? Google down, metrics down...pure co-incidence? I dont believe so, it's happened too many times recently.

to specific explanations that fit the observed symptoms.

Yes and we all appreciate this kind of input however when metrics fly completely outside of normal parameters it is plainly obvious that something has been broken or not registering clicks.

Everytime this happens I see spectacular lows only for it to bounce back to normal.

It would be interesting to know from the Adwords side whether on those days their ad spend was down?