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I also have a forums section for people to post questions related to these products and I answer them free of charge to the best of my ability. In exchange of course I display ads and get paid revenue from Google.
2 weeks ago I started getting a huge surge in both traffic and clicks. At first I was happy because it seemed as though I was getting more traffic, more visitors and more clicks.
Eventually I realized it was an anomoly and that the big spike was some robot or something with a reffer string from overture.com for a keyword search phrase of a very obscure search term that was hitting one single page in my phpbb forum over and over again, all from random IP addresses and from there clicking everything randomly, sometimes other pages, sometimes Google ads, etc.
I contacted my server company because I thought I was under attack from a spammer or link robot or possibly a hacker trying to hack phpBB or even my website. But there wasn't much they could do.
I have all my logs I could submit to Google. I have my correspondence I sent to my hosting provider as proof. I've been a good advertiser for years with no issues!
I appealed but got a generic message saying my appeal was denied. What do I do now?
I have 71 pages running Google and 1 running YPN. Anything happens I just drop the code in and keep rocking. It wont be as good but I wont be out of business.
Call it click insurance.
[edited by: Khensu at 4:12 am (utc) on Aug. 10, 2006]
Sorry about the problems you're having but persist in being polite and offer to help Google with logs etc. Try a different angle: They are interested in reducing/eliminating click fraud so surely they should be interested in any private data you're willing to share. Particularly if you explain that it's completely no obligation and you are not expecting your account back as a result of your cooperation.
Failing that there are the YPN type options but you could also get back into Adsense via other routes. You have a sticky.
It's just ironic something like this would happen to me of all people after supporting them for 4 years sharing revenue, and they don't even have the decency to email me back from a real person and all I get is a generic reply.
You are respected and long time WW member. If your reputation and behavior towards Google is the same as here at WW, you are in a credible position to solve this. Send them any data they need or might need. Always be polite, but keep communicating with them. The first thing you need to achieve is get past the canned answers and talk to a real person. Perhaps a phonecall would be best in your situation. Please keep us posted about your situation and best of luck to you!
I'd like to know if Google truly prizes these sites that are giving something to surfers instead of trying to strip advertisers' budgets dry with MFAs.
Best of luck to you!
The IP addresses were completely random. The only common thing was they kept hitting the same web page so I suppose I could have deleted the webpage.
But that was only 70-80% of the problem. The other 20-30% I was getting a lot of other traffic from some inbox of a yahoo mail server in india. It was like someone clicked a link in their yahoo inbox and landed on my web pages (random web pages) and random IPs.
I suppose it's just easier for Google to ban me then deal with the situation but that should not be their approach. I could have deleted the webpage they were accessing but I was trying to look at the bigger picture and stop this from happening in general. I guess Google just cares about the smaller picture and doesn't care who they inconvenience or screw over in the process, that's what really ticks me off. Instead of getting my assistance so we could figure out this problem, they just ban me. It's not right.
Anyhow I'll keep you all updated. Thanks!
joined:May 5, 2005
born2drv, i hope that google lets you back in the program.
real bad luck, hope you get back in. Keep us posted.
I guess it pays to email them immediately if you see anything suspicious going on with your traffic or ad clicks.
all I get is a generic reply.
Given the court document we have that indicates the percentage of completely automated publisher bans is on the increase, that seems unsurprising. If you're going to let the computer ban publishers, you surely want the computer to handle at least the first request for reinstatement as well.
Once again, Google's assurances that honest publishers have nothing to worry about seem pretty thin. While sheer numbers mean most publishers will never get banned, the idea that it can happen to most anyone makes it hard to treat AdSense as anything but a high-risk side venture.
If you get reinstated, will you do anything different? I'm starting to think the minimum defence an AdSense publisher needs is the ability to push a button and have all ads removed from all pages within a matter of minutes.
But they should have a "BIG RED BUTTON" to stop all ads and ask for a representative to perform a manual review.
the ability to push a button and have all ads removed from all pages within a matter of minutes.
Just a question - Do you have any idea who might have wanted to do this to you?
I've gotten constant attacks just from general spammers against my phpBB for years and years trying to gain link popularity, etc.
I've had a handful of widget dealers try solicit content visitors on my site to buy their widgets through my forums and I delete their posts and a few got irritated. (I don't let anyone advertise in there).
So who knows.
If I do get re-instated though, I can tell you the first thing I'm going to do is switch to some other forum software, something obscure no one has heard about if such a thing exists. Or something that has much better anti-spam protection.
I'm not the most web-saavy server admin which is why I have a semi-managed dedicated server.
But if Google requested, I would give them full root access to the server to investigate it as thouroughly as they wished! And to prove I have nothing to hide, not with that website, and not with ANY of my websites.
I've been suspecting something for a while and maybe you can confirm it, give us a very vague estimate of your earnings/m & traffic, is it in the tens, hundreds, thousands, tens of thousands, hundreds ..?
If you're going to let the computer ban publishers, you surely want the computer to handle at least the first request for reinstatement as well
The problem is in accuracy & existence of the automated banning in the first place, naturally every banned person will send a reinstatement request, so it would be smarter to do a manual review based on an automated flag before banning instead of manually handling every request after you automatically ban publishers, so yes, automated phase one & 2 is no good.
ability to push a button and have all ads removed
at least replace the pub-id with that of some charity's.
Google Analytics is the best protection
they should have a "BIG RED BUTTON" to stop all ads
I think that is a great idea. Some of my sites do not have the ability to quickly turn off ads - having the power to quickly switch off all ads would be a GREAT feature.
I dont think G gives us enough tools to help US to proected THEM - add to that the near impossiblity of being reinstated after a ban, and it makes Adsense a very risky (and scary) venture.