Welcome to WebmasterWorld Guest from 18.207.136.184

Forum Moderators: martinibuster

Message Too Old, No Replies

HELP - I"ve been banned from AdSense :(

     
2:14 am on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:May 16, 2002
posts:794
votes: 0


I've done nothing malicious at all to deserve this. I run a small informational based website that I wrote all the content for.

I also have a forums section for people to post questions related to these products and I answer them free of charge to the best of my ability. In exchange of course I display ads and get paid revenue from Google.

2 weeks ago I started getting a huge surge in both traffic and clicks. At first I was happy because it seemed as though I was getting more traffic, more visitors and more clicks.

Eventually I realized it was an anomoly and that the big spike was some robot or something with a reffer string from overture.com for a keyword search phrase of a very obscure search term that was hitting one single page in my phpbb forum over and over again, all from random IP addresses and from there clicking everything randomly, sometimes other pages, sometimes Google ads, etc.

I contacted my server company because I thought I was under attack from a spammer or link robot or possibly a hacker trying to hack phpBB or even my website. But there wasn't much they could do.

I have all my logs I could submit to Google. I have my correspondence I sent to my hosting provider as proof. I've been a good advertiser for years with no issues!

I appealed but got a generic message saying my appeal was denied. What do I do now?

2:21 am on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Jan 12, 2006
posts:1309
votes: 0


Ouch!

Not sure there is much you can do now. You can try to continue contacting Google to see if they'll accept and review your log files.

If I were in your situation, I wouldn't have a clue as to what to do either.

2:34 am on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Nov 20, 2004
posts:882
votes: 2


Not sure there is much you can do now.

Sure there is. Sue them.

ann

2:54 am on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Jan 25, 2002
posts:2605
votes: 0


There are some threads that are about people getting back in, I don't know the URL's.

Maybe Martinibuster will drop by with them.

Ann

BTW, sorry to hear about it and hope you can work this out.

Ann

2:58 am on Aug 10, 2006 (gmt 0)

Senior Member from US 

WebmasterWorld Senior Member ken_b is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Oct 5, 2001
posts:5893
votes: 120


Here's a thread about being reinstated [webmasterworld.com]

and another...

What to do when you're kicked out of Adsense [webmasterworld.com]

4:11 am on Aug 10, 2006 (gmt 0)

Senior Member from US 

WebmasterWorld Senior Member 10+ Year Member

joined:Mar 11, 2006
posts:1120
votes: 1


YPN but it takes about 2 weeks to sign you up, if they want you.

I have 71 pages running Google and 1 running YPN. Anything happens I just drop the code in and keep rocking. It wont be as good but I wont be out of business.

Call it click insurance.

[edited by: Khensu at 4:12 am (utc) on Aug. 10, 2006]

1:36 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Feb 21, 2005
posts:2264
votes: 0


born2drv, if your Webmasterworld Join date showed 2006 instead of 2002 and if you made a few spelling mistakes in your post you'd have received a lot more replies by now ;) Sadly, most of them wouldn't have been very pleasant you lying, cheating scumbag you (only kidding, only kidding :))

Sorry about the problems you're having but persist in being polite and offer to help Google with logs etc. Try a different angle: They are interested in reducing/eliminating click fraud so surely they should be interested in any private data you're willing to share. Particularly if you explain that it's completely no obligation and you are not expecting your account back as a result of your cooperation.

Failing that there are the YPN type options but you could also get back into Adsense via other routes. You have a sticky.

2:09 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:May 16, 2002
posts:794
votes: 0


Haha you know its funny I have been on this website for a long time, have been a webmaster for a long time, etc.. however I've never ever clicked on my damn ad even once! Never thought about using any black hat techniques! Always been a model web citizen!

It's just ironic something like this would happen to me of all people after supporting them for 4 years sharing revenue, and they don't even have the decency to email me back from a real person and all I get is a generic reply.

2:55 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Mar 30, 2004
posts:1148
votes: 0


The AdWords help is just as bad.

I would hate to be kicked from Google Adsense as it does provide a good source of money without too much maintenance costs.

Just keep trying, Emailing & calling?

2:59 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Aug 10, 2005
posts:1512
votes: 0


born2drv,

You are respected and long time WW member. If your reputation and behavior towards Google is the same as here at WW, you are in a credible position to solve this. Send them any data they need or might need. Always be polite, but keep communicating with them. The first thing you need to achieve is get past the canned answers and talk to a real person. Perhaps a phonecall would be best in your situation. Please keep us posted about your situation and best of luck to you!

H.

3:08 pm on Aug 10, 2006 (gmt 0)

Junior Member

10+ Year Member

joined:Aug 17, 2005
posts:51
votes: 0


Born2drv, please keep us posted about your progress. I strongly relate to your situation as I also run an entirely white-hat informational site with purely unique, self-written content.

I'd like to know if Google truly prizes these sites that are giving something to surfers instead of trying to strip advertisers' budgets dry with MFAs.

Best of luck to you!

4:14 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Nov 20, 2005
posts:672
votes: 0


Just curious, when you decided the traffic was a problem and went to your ISP about it, why didn't you just block them, then and there?

hunderdown

4:14 pm on Aug 10, 2006 (gmt 0)

Inactive Member
Account Expired

 
 


Based on what I remember of a few cases where people DID get back into AdSense after a ban, I'd say you've got a good chance, so be persistent and polite.
4:31 pm on Aug 10, 2006 (gmt 0)

Preferred Member

10+ Year Member

joined:Feb 21, 2005
posts:553
votes: 0


as a reference, here:

[webmasterworld.com...]

I try to keep a list of the re-instated into adsense.

best luck....

4:56 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:May 16, 2002
posts:794
votes: 0


The problem wasn't just that simple to block them.

The IP addresses were completely random. The only common thing was they kept hitting the same web page so I suppose I could have deleted the webpage.

But that was only 70-80% of the problem. The other 20-30% I was getting a lot of other traffic from some inbox of a yahoo mail server in india. It was like someone clicked a link in their yahoo inbox and landed on my web pages (random web pages) and random IPs.

I suppose it's just easier for Google to ban me then deal with the situation but that should not be their approach. I could have deleted the webpage they were accessing but I was trying to look at the bigger picture and stop this from happening in general. I guess Google just cares about the smaller picture and doesn't care who they inconvenience or screw over in the process, that's what really ticks me off. Instead of getting my assistance so we could figure out this problem, they just ban me. It's not right.

Anyhow I'll keep you all updated. Thanks!

5:03 pm on Aug 10, 2006 (gmt 0)

Senior Member

joined:May 5, 2005
posts:735
votes: 0


note to self: monitor weird traffic surges a lot better, and email google about 'em.

born2drv, i hope that google lets you back in the program.

5:17 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member billys is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:June 1, 2004
posts:3181
votes: 0


born2drv - best of luck to you.

Just a question - Do you have any idea who might have wanted to do this to you?

5:22 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:June 27, 2003
posts:835
votes: 0


that sounds as if a link to that page on your site found its way into some spam mail being sent to thousands of users in India who are paid pennies to click links all day. It was there for a reason - someone wanted to knock you out.

real bad luck, hope you get back in. Keep us posted.

5:22 pm on Aug 10, 2006 (gmt 0)

Full Member

10+ Year Member

joined:Mar 4, 2005
posts:219
votes: 0


I had a similar experience but I think the ad clicks were coming from a site that had copied my ads so I didn't know where the clicks or traffic was coming from or going to. I emailed Google about it every day it happened. In the end they stopped it and told me my account was in good standing with them.

I guess it pays to email them immediately if you see anything suspicious going on with your traffic or ad clicks.

6:59 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Oct 16, 2003
posts:971
votes: 0


all I get is a generic reply.

Given the court document we have that indicates the percentage of completely automated publisher bans is on the increase, that seems unsurprising. If you're going to let the computer ban publishers, you surely want the computer to handle at least the first request for reinstatement as well.

Once again, Google's assurances that honest publishers have nothing to worry about seem pretty thin. While sheer numbers mean most publishers will never get banned, the idea that it can happen to most anyone makes it hard to treat AdSense as anything but a high-risk side venture.

If you get reinstated, will you do anything different? I'm starting to think the minimum defence an AdSense publisher needs is the ability to push a button and have all ads removed from all pages within a matter of minutes.

7:04 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:May 16, 2002
posts:794
votes: 0


Or maybe Google Adsense can put that functionality on their website somehow (if they don't now?) I wouldn't know since I can't login or never looked for such a feature.

But they should have a "BIG RED BUTTON" to stop all ads and ask for a representative to perform a manual review.

7:06 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Feb 21, 2005
posts:2264
votes: 0


the ability to push a button and have all ads removed from all pages within a matter of minutes.

And if you can't do that without making great big holes in your design then at least replace the pub-id with that of some charity's. That way at least someone gains in the interim.
7:09 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:May 16, 2002
posts:794
votes: 0


Just a question - Do you have any idea who might have wanted to do this to you?

No clue.

I've gotten constant attacks just from general spammers against my phpBB for years and years trying to gain link popularity, etc.

I've had a handful of widget dealers try solicit content visitors on my site to buy their widgets through my forums and I delete their posts and a few got irritated. (I don't let anyone advertise in there).

So who knows.

If I do get re-instated though, I can tell you the first thing I'm going to do is switch to some other forum software, something obscure no one has heard about if such a thing exists. Or something that has much better anti-spam protection.

7:16 pm on Aug 10, 2006 (gmt 0)

Preferred Member

10+ Year Member

joined:May 8, 2005
posts:408
votes: 0


The attack could have been random, fraudsters testing the bounds of detection certainly wouldn't use their own site/account. Sorry to hear about the bad circumstance, hopefully it will work out for you.
7:23 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Aug 10, 2005
posts:1512
votes: 0


Come on Goog, at least investigate this case!
7:43 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:May 16, 2002
posts:794
votes: 0


You know I have my own server because I host a variety of sites (some that generate revenue, other personal or hobby websites).

I'm not the most web-saavy server admin which is why I have a semi-managed dedicated server.

But if Google requested, I would give them full root access to the server to investigate it as thouroughly as they wished! And to prove I have nothing to hide, not with that website, and not with ANY of my websites.

7:48 pm on Aug 10, 2006 (gmt 0)

New User

10+ Year Member

joined:Sept 17, 2007
posts:8
votes: 0


I think that Google Analytics is the best protection for a site to not get banned for invalid clicks.
8:04 pm on Aug 10, 2006 (gmt 0)

Senior Member

WebmasterWorld Senior Member hobbs is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Mar 19, 2004
posts:3056
votes: 5


Hi born2drv,
Very sorry to hear of your misfortune, and it goes without saying that every person reading your thread has a sour taste in his/her mouth.

I've been suspecting something for a while and maybe you can confirm it, give us a very vague estimate of your earnings/m & traffic, is it in the tens, hundreds, thousands, tens of thousands, hundreds ..?

If you're going to let the computer ban publishers, you surely want the computer to handle at least the first request for reinstatement as well

ronburk,
The problem is in accuracy & existence of the automated banning in the first place, naturally every banned person will send a reinstatement request, so it would be smarter to do a manual review based on an automated flag before banning instead of manually handling every request after you automatically ban publishers, so yes, automated phase one & 2 is no good.

ability to push a button and have all ads removed

they would never allow such a thing for money reasons.

at least replace the pub-id with that of some charity's.

oddsod,
That would still be robbing the advertiser's money.

Google Analytics is the best protection

works only up to a certain level of traffic, no good for large sites.
8:07 pm on Aug 10, 2006 (gmt 0)

Preferred Member

10+ Year Member

joined:Jan 21, 2006
posts:436
votes: 0


they should have a "BIG RED BUTTON" to stop all ads

I think that is a great idea. Some of my sites do not have the ability to quickly turn off ads - having the power to quickly switch off all ads would be a GREAT feature.

I dont think G gives us enough tools to help US to proected THEM - add to that the near impossiblity of being reinstated after a ban, and it makes Adsense a very risky (and scary) venture.

8:09 pm on Aug 10, 2006 (gmt 0)

Preferred Member

10+ Year Member

joined:June 10, 2006
posts:606
votes: 0


I think that Google Analytics is the best protection for a site to not get banned for invalid clicks.

I'd appreciate it if someone would go into some detail in explaining this. Thanks.

This 62 message thread spans 3 pages: 62
 

Join The Conversation

Moderators and Top Contributors

Hot Threads This Week

Featured Threads

Free SEO Tools

Hire Expert Members