Forum Moderators: martinibuster
Exchange Rate 0.884 : 1
There's no way 1 USD is worth 88 cents Canadian. It's more in the 1.12 neighborhood.
How could they screw that up?
Of the 3 people I have seen has gotten response from google it's a standard "thank you for noticing we will look into it asap"-response mail but no further information yet.
Thanks for bringing this matter to our attention. We are aware of this issue and are looking into it. I'll be sure to let you know when everything has been resolved.
Thanks,
ASA
Their policy has been that missing payments are replaced the following month. I'd be very surprised if they waited that long in our case, as a screwup of this magnitude could adversely affect their stock price.
I haven't received my EFT yet. It usually arrives the night that my payment history reports the final amount.
In other news, now might be a good time to put your resume in at Google. Perhaps they have some open positions.
It's probably the worst time for Google to screw up aswell, money is tight this month.
Send'em our thanks ASA.
very strange 'mistakes'
You should realize that the software that drives Google is very complex. They are far more than a search engine now, and their applications run on what must now be tens of thousands of machines.
Every computer program of significant size has some bugs. While they ought to test new software more rigorously, I'm sure this is not the result of conscious intent.
Google waiting another month to pay this out is *NOT* acceptable. ASA?
You should realize that the software that drives Google is very complex. They are far more than a search engine now, and their applications run on what must now be tens of thousands of machines.
That is an excuse. Sure the system is complex in nature... testing however remains quite a uncomplicated task.
A simple test by a human before issuing blanket statements would have been easy to do. How much code do you roll out that is this flawed, or untested?
Google waiting another month to pay this out is *NOT* acceptable. ASA?
I agree.
maybe they just are turning the server upside-down to fix the reversed exchange ratio?
Isn't all the payment processing out sourced?
I don't think so. When I was on "check", I got them from New York state. I am on EFT now, and don't think it's outsourced.
You should realize that the software that drives Google is very complex. They are far more than a search engine now, and their applications run on what must now be tens of thousands of machines.Every computer program of significant size has some bugs. While they ought to test new software more rigorously, I'm sure this is not the result of conscious intent.
If that is so; you just don't let computersoftware handle millions of dollars without signifant human interference. Someone or something should have said stop in the final step of the payout procedure.
I mean, in the nordic countries we only got 1-2 percent of our actual payout.
Now I am sure this will be corrected next month, however i feel it's somewhat a little disturbing.
Isn't all the payment processing out sourced?
I can confirm that the payment amount was incorrect, as it just showed up in my online banking. Google sent out a mass email saying they're investigating, so I imagine they will make a 2nd payment at some point (hopefully next week), for the difference.
It's too bad Google doesn't offer EFT in US dollars to Canadian publishers who have US dollar bank accounts at a Canadian bank.
I can confirm that the payment amount was incorrect, as it just showed up in my online banking.
The payment ammount still does not show up in my online banking account. They screwed up big this time. They should pay us the difference as soon as possible. We should not wait another month to get the difference just because they screwed up.
Maybe they'll send Canadian publishers some nice Google Gear on July 1st (Canada Day), as a bonus! :)
Google are good people, and everyone makes mistakes. I'm sure they'll make things right as soon as they can.
Maybe they'll send Canadian publishers some nice Google Gear on July 1st (Canada Day), as a bonus! :)
If we get a small gift for Canada Day, I might even forgive Google $600+ that owes me, *lol*
Hope they fix it asap..I'm counting on that to pay a few bills next week.
