Forum Moderators: martinibuster

Message Too Old, No Replies

Requested the Payee Name to be Changed

Now I am Banned

         

Yeshwant

9:25 am on Mar 7, 2006 (gmt 0)

10+ Year Member



Yesterday I sent an email to Google asking their permission if I can change the payee name on my account. I asked them if I can change it to my aunt's name whos son was banned from adsense more than a year ago. I also stated that If this is not possible you can change it to my wife's name. Strangely just now I recd. an email from Google saying taht you are banned for invalid clicks.

I have obviously never clicked my own ads. Infact my CTR had dropped down a bit since 4-5 days. I have asked Google if I can use ads below images to which they said yes & I added a broder. I really dont understand this & is very discouraging as Google adsense was the main source of income from my sites & had future plans with this income. I also monitor my ad clicks thru diff softwares like adsrep & clicklogger. I dont see an IP clicking my ads for long time. This is truly disappointing.

I have also emailed them my asrep logs which clearly shows that theres no click fraud done.

mack

9:37 am on Mar 7, 2006 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



You have done the right thing by emailign Google your logs. If you have evidence that there where not fraidulent clicks then you stand a better chance of having your account re-reviewed.

Good luck.

Mack.

humblebeginnings

11:56 am on Mar 7, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



What a bummer! Best of luck! If you are clean, there must be a chance that Google reinstates your account.
Sure hope so!

But of course you anticipated this question:
Why would you want to change the payee name into your aunts name? What problem do you solve that way?

Yeshwant

12:30 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



Due to tax issues. Also, my adds on a/c is my shop adds which wont be there for long. So I asked them if changing the adds & name to hers would be fine.

P.N - I just asked them if its possible & did not ask them to change it already.

Also, if its due to my cousins disabled A/C then the email would say my a/c is disabled as its related to disabled a/c & not the invalid clicks thing.

humblebeginnings

12:39 pm on Mar 7, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



OK, let's leave the tax issues alone;-)

The point is that it is very hard to draw any conclusions from the initial canned answers from Google. You got to go on trying to communicate with them and stay polite (I know, very hard sometimes!). If you can get to phase 2 (e-mailing with a real person instead of an automated reply) your chances are growing cause then it might become clear to you why they banned you. If you know that, it becomes more easy for you to cooperate and send them the data they really need. You might want to know there are forum members who got their account reinstated this way. Again, best of luck.

[edited by: mack at 12:48 pm (utc) on Mar. 7, 2006]
[edit reason] formating [/edit]

caran1

2:47 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



when you made the request it may have triggered a manual review and they must have checked the conversion rates also. Some topics dont convert very well

[edited by: caran1 at 3:06 pm (utc) on Mar. 7, 2006]

Yeshwant

2:57 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



caran1 I did not understand you.

caran1

3:05 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



Entertainment related subject have a low CPM . If your site is related to your email address, the photos may not be as per TOS

Yeshwant

3:11 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



In such a case why would they say its banned due to invalid clicks. I dont have nude pictures on my site. As far as I know if its due to content or images a warning or request to remove ads from such a page is given by adsense 1st.

FrostyMug

3:19 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



they obviously linked your account to a banned account. have you ever checked your stats from her computer which her son might have used? the same last name between the aunt and her son is a link too.

be patient, try to contact a google representative.

Truthfully, what you were trying to do is not 'kosher'. trying, for tax reasons, to move an account in another person's name which you obviously hold. It's the same as keeping a car registered in a name of your aunt to save on car insurance - do you get what i'm trying to say?

caran1

3:40 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



it could be a combination of reasons - linked to banned a/c, photos and tax

[edited by: caran1 at 3:55 pm (utc) on Mar. 7, 2006]

humblebeginnings

3:52 pm on Mar 7, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Well, since this is an Adsense forum, I think we should not adress WW-members on tax issues.
And to be honest, I don't think Google will or should ban someone just because Google thinks that person could possibly, maybe have plans to attempt to practice tax evasion.

Back to your website and Adsense:
I have been searching for 30 minutes and could not find any nudity whatsoever;-(.
But perhaps Google triggered on the word b@bes in your URL. Perhaps they are mistaken your site for some sort of p@rn thing. It should be easy to convince them your website has no real adult content.

Yeshwant

3:52 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



I dont think tax saving would be an issue. Here in India tax is less for females as compared to males. I have never used my Aunt's PC. Infact her son dosent even stay here. I had emailed google about this asking them if I can display ads on my cousin's site (which I bought from him after a he got a job abroad) and they said I can display ads because the site does not break the TOS.

caran1

4:00 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



when did you ask Google about displaying ads on your cousins website? recently or months ago? if you dont mind how much do you earn daily from Adsense - US$10 , US$100? wondering if revenues is a factor

Yeshwant

4:04 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



I had asked them 6 months ago & also 2 months ago (cos I lost the email sent 1st). Theres hardly any revenue from that site tho. My revenue increased 4 times its normal since jan 2006 after which I sent an email to them telling them its due to my new site (they dint ask anything. i did this to be on a safer side). I also asked them if they want my site stats etc. to which they said we have checked it & theres no issue.

caran1

4:20 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



you can only politely request to review. You already seem to have included ads from other networks

Yeshwant

4:23 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



Will adding ads from other networks cause a problem? Those are cpm ads anways

europeforvisitors

7:31 pm on Mar 7, 2006 (gmt 0)



I suspect that the "sniff test" came into play.

1) Publisher asked to have account changed to someone else's name. (An odd request to begin with.)

2) The "someone else" turned out to be associated with a banned account.

Bingo! Suspicious smell. If you were on Google's QC team and your job was to protect advertisers, would you give the publisher the benefit of the doubt? You'd probably err on the side of caution and give the publisher the heave-ho.

ann

7:47 pm on Mar 7, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I agree with EFV,

Banned for association.

Easy to understand if last name of Aunt and son were the same.

And wanting to change names to almost anyone but yours does not pass the old smell test.

Yeshwant

7:57 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



In that case why would the email say that its banned for invalid clicks? It should say banned for being related to another banned account!

Yeshwant

8:06 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



Plus I sent an email saying that YES my aunt's son has been banned is it still possible to change the payee name to hers? I dint say do it immediately. How can I be related to my cousin's account? We are diff, our families are diff our earnings are diff & so are our homes. The only reason I wanted the account to be on her name cos she has a permanent kinda residence which I dont. I own a shop which was my adds on a/c plus I might be changing my residence quite often now.

The email sent was a query. I never asked them to change it.

Yeshwant

8:26 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



To ans efv & ann:

1) Publisher asked to have account changed to someone else's name. (An odd request to begin with.) - Why would this be odd? This is due to personal reasons like tax saving, non-permanent residence, or maybe I want her to earn rather than me.

2) The "someone else" turned out to be associated with a banned account. - Even I was associated with my cousin then why was I approved & nothing went wrong for more than a year with my account?

Google needs to understand this... Two relatives who share the same last name can or cannot stay in same place and also have diff business. The cheques sent are on a person's name so it belongs to that person only so theres no need to check the adds & other relationships.

Google should have some reasonable kinda checks rather than straight away banning people for sharing same last name & adds.

Eg: I stay in a house shared with a friend. Tomm his a/c is banned & due to some reason and I am not getting approved for adsense just because my adds is as same as a person who has been banned from adsense. We are not relatives, we share same place. Why would I suffer for him?

alwaysthinking

8:40 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



I wouldn't think that Google would ban you JUST for requesting to change the payee's name on your account.

For instance, I'm considering "incorporating" myself/my "business" to take better advantage of legitamate business expensing & tax deductions. This would necessitate changing the name on the account from my personal name to my corporation's name... if/when I decide to proceed.

I would think this would be Okay with Google.

So... I must conclude that it's NOT because the OP requested the account's payee name change... BUT who the name was being changed to (being associated with a previously banned publisher) IMHO

Yeshwant

8:43 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



But again why do they say banned for invalid clicks?

surfer67

8:46 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



I asked to change my payee name to my registered business name and they promptly replied stating the steps I need to take to complete the change.

david_uk

8:49 pm on Mar 7, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I changed the payee name from my name to my wife's name with no problem whatsoever. I just emailed and explained the reason (efficient use of income tax allowance) and they did it with no fuss, AND without banning me.

Yeshwant

8:51 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



I personally feel this has nothing to do with relationship with my cousin who was banned earlier. The email clearly states its banned for invalid clicks...I have sent Google my adsrep logs which are clear. I know they dont reply 99% of the times. If they do then I am lucky or else I guess I need to look for an alternative :) But I will always say "I did not do anything wrong".

celgins

9:03 pm on Mar 7, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



If you change your Payee name from your name, to a business name, Google will gladly do it for you.

But in Yeshwant's case, the Payee name that the account was being changed to, was already banned by Adsense. Hence, the new ban on Yeshwant's account.

I think the reason your ban may be due to "Invalid clicks", has to do with why the other account (your aunt's son) was banned. Maybe it was banned for invalid clicks, or other reasons. Either way, Google sends out some "generic" emails when approving or banning persons.

Like EFV stated, you didn't have to specifically ask to have the Payee name changed. Once your inquiry went to Google, they probably checked the account; associated it with the name on an account that was already banned; and linked the two accounts.

If I were a Google QC officer, I may conclude the same thing:

"Receive an email from a person wanting to change their Payee name. Check the account: Good. Check the new payee name: Bad (from a banned account). I ask myself, 'Is it possible that the person from the banned account had a new Adsense account opened through someone else (a cousin), and is now trying to get his name added back to an Adsense account?' Since this is possible, I would probably choose to disallow the account."

Yes, you are probably innocent in all of this, but Google has to follow a policy when it bans accounts.

For all of those future publishers out there, I recommend setting up your own Adsense account; do not use someone else's name; do not use a previously banned account; or a previously banned domain name.

Google will obviously investigate and find issues with it.

Yeshwant

9:07 pm on Mar 7, 2006 (gmt 0)

10+ Year Member



It was my aunt's son who was banned not my aunt. So why does my aunt or I suffer? I asked them if my payee name can be changed to my aunts name not her son's name.

celgins

9:20 pm on Mar 7, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Sorry Yeshwant... that was a mis-type.

I still think Google is associating your aunt's son's account with your new one.

Not sure how, but it seems that way.

But keeping in contact with them through email will hopefully help the situation.

This 40 message thread spans 2 pages: 40