Forum Moderators: martinibuster
Last night I was aimlessly browsing one of my sites, before going to bed. Saw an intriguing ad that happend to dove tail quite nicely to what I was thinking about at that exact same moment. So, mindlessly cliked on the ad.
Only when I hit the merchants site did I realize that I clicked on my own ad - can we say duh?
Anyways, sent Google an email saying I clicked on this ad on my site at this time that led to this merchant - so don't count the click.
When I woke up this morning, I somewhat trepidly checked my email, dreading the fraudulent click email that other publishers seem to get from time to time. Instead, what I received was a nice friendly email saying thanks for letting us know about it and that my account was still in good graces at the Googleplex.
All I can say is that this is first grade publisher support. I'm a small publisher in all scheme of things - Google is never going to make a billion dollars off me anytime soon. Yet, they took the time to check on my account and "put my fears" to rest, so to speak.
With this kind of publisher support, really can't see any reason in the world why I would ever try another contextual advertising program like Overture or some of the other programs that are out there. The grass is awfully green on this side of the fence. :)
Oh, thanks too for the "case study" posted on the AdSense site. Very helpful - am now experimenting with turning off the borders - fits better in with my site. Too early to tell the results, but its a nice option to have!
Jim
(edited for spelling)
With this kind of publisher support, really can't see any reason in the world why I would ever try another contextual advertising program like Overture or some of the other programs that are out there.
So you are saying that if some competitor comes along providing more relevant ads with a higher payout and fewer restrictions, you aren't interested because Google acknowledged your email?
Brilliantly done, I give you an A+ for being smart & proactive.
Even if they dont ban you from one click, if they ever consider banning you for some unreported clicks and see you have reported every other frauduent click before, i bet they will be kinder.
What it means is that Google has given me no reason to leave them - which of course builds publisher loyalty. I'm old fashioned in this regard - once I find something I'm happy with I generally won't leave it without a reason. This email from a giant company called Google to a small-time web publisher in Montana, to me at least, shows that Google is indeed serious about keeping AdSense around, listens to its publishers and in general wants this program to work as well as I do. They could have just as easily have thrown me out for this accidental click - without making much of a dent in their bottom line!
Does it mean I would never, ever try another contextual ad program - of course not. But, as long as the quality of the ads and the payout remain more or less as they are, I'm quite happy with AdSense. AdSense has worked for my site quite well - and has great promise for future informational sites I'm working on. About the only thing lacking as far as I'm concerned is the reporting - it would be very helpful to know what pages on my site are generating the actual click-throughs. Perhaps this feature will be included in a future update.
Jim
Oh, thanks too for the "case study" posted on the AdSense site. Very helpful - am now experimenting with turning off the borders - fits better in with my site. Too early to tell the results, but its a nice option to have!
I think borders could be hidden by setting the background and border colors the same.
The paragraph I quoted from your original message didn't. ;)
jimh009, i understood what you meant ;) , and your right Adsense have a great customer support team and loyalty is a big fact when it comes down to changing to another AD program.
DaveN
The paragraph I quoted from your original message didn't
jimh009, I understood what you meant too ;), and kudos for posting a feel good message about your AdSense experience. It seems we all too often post when things go pear-shaped and not so often when things are going swimmingly, so it's probably easy to get a skewed perspective on things. Good to know your moment of madness didn't have any AdVerse (slight pun intended) effects.
2odd...
