Hi All
We currently have our knowledgebase on example.com/knowledgebase and we have great organic search results from this. We now want to add a chat system for better support and all of them want you to have knowledgebase.example.com (sub-domain) in order to pull in the knowledgebase properly for the chat systems. (I cant seem to find a decent online chat that can pull in your existing knowledgebase)
My question is, does Google penalize you in ranking/ organic results by using a sub-domain (knowledgebase.example.com) against using example.com/knowledgebase
Much appreciated
[edited by: not2easy at 11:28 am (utc) on Aug 6, 2023]
[edit reason] Please use 'example.com' for domains [/edit]
