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Search Console showing Server error (5xx) with incomplete URL

         

delorean

1:46 am on Apr 18, 2021 (gmt 0)

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Hi guys! I recently received an email from search console stating that 1 of my page got an Server error (5xx). The search console shows an incomplete URL. For example: Full (example.com/full-title.html) while search console detects a URL like this (example.com/full-ti). Will I be bothered by this?

NickMNS

5:03 pm on Apr 18, 2021 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



The issue that you have is that the incomplete URL should return a 404 response not a 500 error response. Have you checked by entering an incomplete URL what response you get in the browser? If you get 404 then it could have been a bug on the crawler side, and you can safely ignore it, but if you get 500 then you have an issue that needs to be resolved.

not2easy

7:24 pm on Apr 18, 2021 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



If they reference a date for the error, you should be able to see the request for that 'partial' URL in your access logs and verify it in your error logs. By finding the request it gives you a place to see what happened and how it was requested.

delorean

10:10 am on Apr 19, 2021 (gmt 0)

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@NickMNS
Thanks for the explanation sir. I opened the page that receives the notice, and it get 404 response, not 500 error response. I guess this is console error. I will just ignore this one.

JorgeV

11:43 am on Apr 19, 2021 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member Top Contributors Of The Month



Hello,

You should use the inspection tool from the GSC , by entering this partial URL, to see what Googlebot is exactly seeing. If your pages are dynamically generated, it's possible there is a different processing when it's human and robot visit.

You should also figure out why Googlebot encountered this partial URL. It's possible someone linked to your page, and misspelled it, or you can have this error on one or more of your page, or, if you use a sitmap, it's possible it has this buggy URL.