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Google My Business - should I remove address?

         

lee_sufc

4:04 pm on Sep 13, 2020 (gmt 0)

10+ Year Member Top Contributors Of The Month



My business has been operating for over 20 years. We serve clients globally via email / phone rather than in person. Although we did have an office location, we now only use it for post and the occasional meeting.

A few years ago, I added our office address to Google My Business, which then shows up for location searches (a UK town). However, could this be negatively impacting my SEO in general? Would Google assume I'm only operating in one UK town rather than globally?

Should I consider removing the address altogether?

RedBar

11:42 pm on Sep 13, 2020 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



This is a great question / conundrum with which I have had to battle with G!

I am UK based, I have several globally-operating companies way before G even existed yet some of them G has decided that these days they only operate in ONE specific country even though they are 50+ years old and are 100% export companies. In G's early days G was happy for them to be global, now G has decided they are not and have ended up with 90% of regional traffic ... I kid you not!

I have "experimented" with different business locations, some worked, some have not however I hope I have found the solutiom this year, honestly I have had this problem for more than 15+ years now with a couple of global sites!

I can't give you a definitive answer since G, seemingly like many other things, has absolutely no consistent "policy" which does make me wonder what on earth all the HUMAN evaluators are doing?

To put it into basics - A 50+ year old export-only factory employing directly 7.500+ people across a 125 acre site ought not to be very difficult to confirm ... well, it obviously is for G.

PLUS ... this is in the country whereby many of these evaluators live!

Sorry, I can't be anything other than the bearer of "G knows best".

bwnbwn

12:36 am on Sep 14, 2020 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



You had to verify your address so you know what that ment. You have a physical address you added hours your open or closed. Days Holidays etc.
If you don't want to be in the index delete it. Removing your physical address will do the same thing. Your closed.

lee_sufc

8:53 pm on Sep 15, 2020 (gmt 0)

10+ Year Member Top Contributors Of The Month



@bwnbwn - that's not the case though. I am still open. The office is available for use, but I'm not limited to the one location. I'm a global company with one local office.

RedBar

12:07 am on Sep 16, 2020 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



@lee_sufc

Are you operating under a .com or .co.uk?

Here's one for you! I operate various tlds, the best solution I found for a UK compamy in UK G.com / .co.uk and global G.com SERPs was a .uk domain, not.co.uk, simply .uk

Try it, it could be worth spending the 5 pounds:-)

tangor

5:08 am on Sep 16, 2020 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Every company has a "headquarters", eg, google's is Mountainview. :)

Just make sure your home page ALSO LISTS your global properties and don't worry about "SEO".

tangor

5:10 am on Sep 16, 2020 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Aside: Last time I looked g had 69 offices worldwide, but if you wanted to sue g for any reason, that paper has to be sent to Mountainview, the parent company. Thus, g has "one address, one physical location".