Hey All -
I am new to this forum, and am posting in the hopes that someone can shed some light on my situation, as at this point, I'm well on my way to ulcers and panic attacks. Any insight would be greatly appreciated.
I own and operate a small boutique outdoor store in Toronto, Canada. We sell high quality, high functioning, crafted products to the Canadian outdoor market. I've been in business for 6 years. My online store was established in 2009: [my domain link].
I worked hard on the site's SEO, and up until July 5th, ranked very highly in Google organic search. When you typed in "[my niche search term]" I'd have first place with the company name, and subheadings of our top brands. If you typed in any of our main brands ([list of brand names]) we were in 2nd or 3rd position after the manufacturers. Products ranked on the first page also.
This all changed July 5th. Today I am persona non grata on Google. Try searching the terms above - you won't find them. I'm still visible on Bing and Yahoo however.
I haven't been assigned a manual penalty. I reviewed google webmaster tools and can verify that the fetch of the website DOES work and it does find the site. The website URL does show in Google and Google even cached the home page on July 7th - so it definitely knows the pages exist. I reviewed the sitemaps without any issues, there's no warnings in Google webmaster tools for any events, and it was verified with the hosting company that there were no events that happened on the server such as spamming campaigns, server resets or backup restorations that could have caused the drop in rankings.
There's nothing showing on copyscape that anyone ran through the website to scrape content. There's no abnormal spikes in the analytics to show anyone targeting the website either for a ddos type attack. The CDN is online and functioning without any issue too.
I did a Site Backlinks Capture - this showed there are about 210 different domain names that point to me, including 18.6% (277 links) from [a customers domain name] - but this site also points to some of my competitors and they haven't been affected.
Both myself and my SEO pro are flummoxed.
Does anyone have any insight on activity with Google July 4th/5th and how this may have affected my site and business?
[edited by: brotherhood_of_LAN at 1:14 am (utc) on Jul 10, 2014]
[edit reason] specifics [replaced] see the ToS and forum charter. Thank you. [/edit]